Concierge

Concierge page is loaded## Concierge locations:
Virginia Guesthouse at UVAtime type:
Full time posted on:
Posted 3 Days Agojob requisition :
R0058100
** Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
**** Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
**** Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
**** Check out*
* ** for more information on our great company!
** About our property:

Welcome to the Virginia Guesthouse  Opening in April 2026, the Virginia Guesthouse is a 214-room hotel featuring 25,000 square feet of conference and event space located on the beautiful Grounds of the University of Virginia. Making its debut in the spirited WAHOO community, the Guesthouse will offer a vibrant and inspiring setting for guests, conference attendees, faculty, and students alike.  We’re building a team that’s as welcoming and dynamic as the guests we’ll serve.

Whether you’re an experienced hospitality professional or just starting your career, you’ll have the opportunity to learn, grow, and make a meaningful impact in a supportive, people-first environment.  If you’re passionate about hospitality and ready to shape the guest experience from day one, join us—and be part of something special at the Virginia Guesthouse.

What you will have an opportunity to do:

We are looking for a highly motivated individuals to join our Guest Services team as a Concierge. The ideal candidate uses their engaging personality to create a memorable impression for our guests through assisting with the planning of their stay. The Concierge is the top source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:
* Provide exceptional customer service by being engaging and taking sincere interest
* Establishing relationships with local area restaurants, shops and attractions
* Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
* Promote and sell special hotel programs
* Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
* Communicate all pertinent information to manager on duty
* Assist other departments as needed
* High school diploma or equivalent
* A strong desire to make an impact on other people
* An outgoing and engaging personality
* Advanced knowledge of the local area
* Computer skills
* Excellent verbal and written communication skills
* Ability to work in a fast-paced setting
* Ability to stand for the duration of the shift
* Must be available to work various shifts including weekends and holidays
** Compensation:**-Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.## ### ### ###
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