Front Desk Agent- Evening Shift

# Front Desk Agent
- Evening ShiftSMI Hotel Group Be an Early Applicant Full Timemid Virginia, US $31k – $33k Posted Today##

Role Overview SMI Hotel Group is hiring a mid-level Front Desk Agent
- Evening Shift. This is a full-time role in Virginia. posted today. The posted range is $31k to $33k; applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Resume Keywords to Include Make sure these keywords appear in your resume to improve ATS scoringORBenefits Front Desk Agent PMHealth Paid Sign  up free to auto-tailor your resume with all these keywords and get a higher ATS score## Job description

We are looking to add an upbeat, enthusiastic Front Desk Agent to join our team. This position requires availability to work the 3:00 PM-11:00 PM shift while providing great service and a memorable experience for our guests.

Benefits for the Front Desk Agent:
* Health, dental and vision insurance (full-time employees)
* Paid Time Off (full-time and part-time employees)
* 401K plan with company match (full-time and part-time employees)
* Hotel discounts (full-time and part-time employees)
* Paid holidays (full-time employees)
* Early access to earned wages### Responsibilities
* The hotel front desk agent will handle guest check-ins and check-outs efficiently and in a friendly and professional manner
* Provide information about our hotel, available rooms, rates, and amenities
* Assist guests and resolve guest challenges to ensure 100% guest satisfaction
* Accurately conduct all cash handling and credit card processing activities
* Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures
* Perform any other job related duties as assigned

Desirable Qualifications for the ideal Front Desk Agent:
* Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
* Experience with hotel reservations software, like OnQ or Opera
* Customer service experience
* Excellent communication and organizational skillsSMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a hotel front desk agent, we want to hear from you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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