Special Events Attendant | On Call

Overview:

The Omni Special Events Attendant is dedicated to providing quality service that exceeds Guest and Member expectations. The attendant works to create guests for life, by proactively embracing The Omni service standards, adhering to safety regulations, and gaining the knowledge to assist guests with all needs. This position is for Mid-May through Mid-August.

• Consistently demonstrate and own any and all tasks.
• Ensuring that warmth, personalization, proactivity and awareness are utilized in all interactions with Omni guest and members
• Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others. Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately in the event of an emergency.
• Know and share information about the resort and activities, demonstrate this knowledge by accurately communicating daily events, hours of operation and resort/activity information to our guests and employee partners
• Set up and facilitation of Special Events including children’s crafts, cookie decorating, painting activities, tiedye,, bingo, family game nights, limbo, lawn games, etc
• Register and check guests in for events using Resort Suite
• Clean and sanitize event spaces before and after guest arrival
• Help with daily operations of Special Event weekends, including but not limited to setup, registration, ringing up tickets, booking events, tearing down, etc
• Working weekends and holidays is required for this position.
• Opportunities may arise where attendants are asked to dress up as characters for various events
• and any other task assigned by management
• Tools and Equipment:
  • Craft Supplies (glue dots, foam, Popsicle sticks, beads, construction paper, glue gun, paint, dye, etc.)
  • Bell carts, dolly cart, and wagons
  • Computer
  • Telephone
  • Printer
  • Puzzle, Bingo, Lawn Games
  • Costumes
  • Inflatable Movie Screen/Projector/DVD player
• Working Environment:
  • The Special Events Attendant should be prepared to work both indoors and outdoors, spending the majority of the shift on their feet.

• Ability to sit or stand or walk for most of the shift
• Lift over 15 pounds
• Customer service skills
• Working weekends and holidays are required