Learning and Development Specialist; HR

PRINCIPAL ACCOUNTABILITY The Learning and Development Specialist (LDS) is responsible for designing, implementing, administering and facilitating employee learning and development programs to improve individual skills or organizational performance. This position partners with leadership and department heads to assess training needs, develop learning solutions and deliver in-person training via classroom and virtual settings. This position administers the Learning Management System (LMS) and coordinates operational activities to ensure the successful design and execution of learning programs and projects.

The LDS works closely with internal stakeholders and Human Resources (HR) to provide training and development for Carter Blood Care (CBC) employees. This includes implementing business and HR programs, creating and conducting training, continuously seeking process-improvement opportunities and supporting employee engagement. The LDS exercises discretion, maintains an exceptionally high level of confidentiality, and uses sound judgment when dealing with sensitive issues.

The LDS exemplifies and champions HR service standards, CBC Core Values and Code of Conduct, and adheres to CBC policies and applicable Standard Operating Procedures (SOPs). To support ongoing development and organizational goals, the LDS is required to attend meetings and training sessions, as assigned.

The LDS conducts a wide range of training initiatives that support business and HR needs for employee engagement, process improvement, and employee development. Professional appearance and attendance are essential. Exempt employees are expected to maintain availability beyond standard business hours when business needs arise. Regular full-time attendance is required during normal working hoursEDUCATIONBachelor’s Degree from an accredited university, with a concentration in Human Resources, Business Administration, Communications, or a learning-oriented field

Professional certification in Learning and Development or Training (e.g. CPTD, APTD), preferredEXPERIENCEMinimum of 4 years of experience designing, developing, and delivering employee learning and development programs in a corporate or business environment, preferably in an HR environment, partnering with business leadersSKILLS AND KNOWLEDGE Proficient with content development tools and course development, including performance-based and audio/video software

Strong understanding of instructional design theories and models, research skills, data assessment, and informed decision-making to create project plans and achieve milestones that align with strategic organizational objectives and are consistent with standards, practices, policies, procedures, regulations, or governmental law Strong facilitation and collaboration skills;
Ability to work effectively with others to deliver high-quality programs, initiatives, and presentations

Creative thinker with the ability to translate complex information into clear, concise messaging

Ability to maintain a continuous focus on improvement opportunities

Excellent organizational and detail-oriented skills, with the ability to prioritize and manage time effectively to meet established deadlines

Advanced computer skills (e.g., learning tools, MS Office, video and audio conferencing, SharePoint, LMS, Adobe, Articulate, Camtasia) and technologies (e.g., electronic quizzing/polling, video creation PHYSICAL AND MENTAL STRESS FACTORS Stress associated with the ability to operate all equipment necessary to perform the job Primarily a sedentary job that requires the ability to walk, stand, bend, and move up to 20 pounds

Mental stress due to tight deadlines and project implementation, within limits anticipated due to the nature and scope of the position

Ability to stay calm and on task in high-stress situation

Carter Blood Care is an EEO/Affirmative Action employer. Carter Blood Care provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employees or applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter Blood Care complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Carter Blood Care is a Pro Disabled & Veteran Employer.

We maintain a drug-free workplace and perform…