HR Reception & Records Coordinator

Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at , or DBVI at

Posting Summary Working Title Role Title Role Title Admin and Office Spec IIIRole Code Role Code 19013-SWFLSAFLSA Nonexempt Pay Band Pay Band 03

Position Number Position Number Agency Agency J. Sargeant Reynolds Community College Division Division  J. Sargeant Reynolds Community College (Div)
Work Location Hiring Range Hiring Range $45,000 - $55,000

Emergency/Essential Personnel No

EEO Category Full Time or Part Time Full Time or Part Time Full Time Does this position have telework options?
-Telework options are subject to change based on business needs-Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

This position will generally work within normal business hours, however, may need to work outside of these hours occasionally.

Sensitive Position

Sensitive Position Yes

Job Description

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance.
The HR Reception & Records Coordinator serves as the primary front-line administrative contact for the Human Resources department and provides professional, welcoming, and responsive service to faculty, staff, applicants, students, visitors, and college administrators.

The position is responsible for coordinating the HR reception area, responding to routine HR inquiries, directing individuals to appropriate HR resources, maintaining official personnel records, processing and organizing employment documentation, and providing administrative support for employee lifecycle activities.

The HR Reception & Records Coordinator ensures that personnel records are accurate, organized, secure, confidential, and maintained in accordance with applicable records-retention requirements, college policies, VCCS requirements, and state and federal regulations.

The position works closely with HR staff and other college departments to support recruitment, onboarding, personnel transactions, employee separations, records management, HR reporting, and overall HR service delivery.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

The successful candidate should demonstrate:

• Knowledge of general administrative and records-management practices.
• Basic knowledge of Human Resources terminology and employee lifecycle processes.
• Ability to maintain accurate and well-organized personnel records.
• Excellent attention to detail and accuracy.
• Ability to communicate professionally with individuals at all organizational levels.
• Ability to handle confidential and sensitive information with discretion.
• Strong computer, data-entry, and document-management skills.
• Ability to learn and effectively use HR information systems.
• Strong organizational and time-management skills.
• Ability to prioritize work and meet deadlines.
• Ability to identify discrepancies and obtain clarification when needed.
• Ability to work independently and as part of a collaborative HR team.
• Commitment to providing equitable, respectful, and professional service to the college community.

Required Qualifications

• Demonstrated experience providing administrative, records-management, customer-service, human resources, or related support.
• Demonstrated ability to maintain accurate records and appropriately handle confidential and sensitive information.
• Proficiency with Microsoft Office or comparable business applications.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Demonstrated ability to provide…