Computer Operator IV

Summary

Computer Operator IV – Bangor, WA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you. Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level. As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) provides expert Engineering and Technical Support Services to federal customers.

The Computer Operator IV will support the IT Help Desk and work closely with the Supervisor and Staff, receiving supervision and guidance. The role requires clerical duties with knowledge of office routine and an understanding of IT Help Desk programs and procedures.

• Monitor and operate the enterprise in accordance with operating instructions
• Study operating instructions to determine the equipment setup needed
• Load and configure equipment with required items
• Assist customers with Tier 1 assistance calls
• Enter and maintain job tickets into the ticketing system
• Diagnose and correct equipment malfunctions
• Review error messages and make corrections during operation, or refer problems
• Maintain operating record
• Perform daily activities that include administrative duties
• Perform project and job tracking and review
• Perform other related duties as assigned
• Other duties as assigned

• High School Diploma/GED required
• 2+ years’ experience in an IT desktop support role
• Must be able to obtain DoD 8570 IAT Level I within 6 months of hire
  • Experience working in a multi-platform environment with Microsoft Windows 10/11 and Microsoft Windows Server 2016/2019/2022
• Background check with the ability to obtain a Secret clearance (Secret Clearance Preferred)

• Sufficient understanding of TCP/IP networking protocol to do preliminary network troubleshooting
• Competence in Microsoft Office skills
• Intermediate level user of Microsoft Excel
• Ability to write clearly and edit work for spelling and grammar

At Chenega MIOS, our professional development plan focuses on helping team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you.

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact.

Learn more about Chenega’s impact on the world. Chenega MIOS News

Estimated Salary/Wage: USD $20.16/Hr. Up to USD $33.80/Hr.