Data Center Technician

Overview

Oracle Cloud Infrastructure — Schedule to cover 24/7 data center operations.

Oracle Cloud Infrastructure (OCI) has an opportunity to help build and operate the suite at significant scale in a multi-tenant cloud environment. We are committed to providing best-in-cloud products and invite you to apply and join our team.

• Hardware installation & configuration of enterprise servers and cabling infrastructure.
• Hardware Break/Fix replacement of FRUs.
• Rack installation including placing racks, cabling, powering up, and handing off servers to internal provisioning teams.
• Troubleshooting and resolving Telco connectivity issues.
• Troubleshooting and replacing network switch equipment.
• Communicate within a ticketing environment used by multiple Oracle Cloud service owners and teams.
• Documentation of activities and build/modify SOPs.
• Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables.
• System power supplies and cabling install, fix and repair.
• Execute small projects independently and collaborate with the manager for planning and execution of larger local projects.

• Knowledge of server/storage/network hardware.
• Strong interest in learning new data center concepts.
• Strong verbal and written communication skills.
• Shift schedule: 4 days a week, 10-hour shifts; includes weekends and holidays.
• 3+ years working in an IT environment.
• Experience solving problems on servers, networking devices and IT equipment.
• Inventory management experience (ordering, receiving, and shipping server parts).
• Experience taking on-call shifts and responding to critical events as needed.
• Experience raising issues to senior onsite staff and management as needed.
• IT hardware concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB).
• Knowledge of trunk infrastructure is a plus.

• 2-year or 4-year degree or 3+ years of experience.
• 1+ year experience in structured cabling Copper/Fiber, testing of cables, cooling and electrical systems inside the data center.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veterans’ status or any other characteristic protected by law.

• Install, remove, and address technical issues in hardware in data center racks without disturbing other hardware and critical infrastructure on site.
• Maintain asset inventory and update internal applications as needed.
• Be accessible via cell phone and willing to work on onsite emergencies as needed.
• Participate in and complete training aligned with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Act within Service Level Agreements (SLA) on the tickets assigned to you.

As a world leader in cloud solutions, Oracle uses tomorrow s technology to tackle today s challenges. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or any other characteristic protected by law. Oracle will consider applicants with arrest and conviction records pursuant to applicable law.