Senior ServiceNow System Administrator
Listed on 2026-02-15
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IT/Tech
Systems Administrator, IT Support
BCMC is supporting a proprietary customer contract. We are delivering technical support to customer management and providing technical services to enable customer mission accomplishment.
The Service Now System Administrator maintains the stability and usability of the Service Now platform by performing application maintenance, managing support for incidents related to Service Now applications, and contributing to Service Now software releases by delivering configuration tasks and features. The Service Now System Administrator has sound technical ability that enables the fulfillment of common configuration and maintenance tasks.
Responsibilities May Include, But Are Not Limited To- Manages and resolves incidents against Service Now applications
- Performs routine maintenance to include performance monitoring and error identification/ remediation
- Manages Update Set creation and migration
- Schedules and verifies instance clones
- Participates Service Now upgrade planning and execution
- Manages Instance Security, User/Group Access/Access Control Lists
- Contributes to Service Now releases
- Adheres to internal standards, policies, and procedures
- Performs other duties as assigned
- U.S. Citizenship
- Active Secret clearance. Must be able to obtain a TS/SCI clearance
- Must be able to obtain DHS Suitability Minimum 6+ Years' systems administration experience
- Minimum 2+ Years' experience with Service Now Implementations
- Minimum 2+ Years of experience with Application
Experience:
Incident, Problem, Change Management, Knowledge, Service Catalog - Knowledge of the principles, methods, and techniques used in Service Now systems administration and support.
- Experience supporting Intelligence, DoD, or DHS Customers
- Experience with process development and deployment
- Agular JS
- Experience in JavaScript or related application development
- Experience with Service Now Development APIs
- Web Service Integration (API Web Services) experience
- LDAP Integration experience
- Single Sign-on configuration and administration
- SQL Experience
- Application
Experience:
ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC - Service Now Implementation Specialist Certified
- Service Now System Administration
BS Computer Science, Computer Engineering, Computer Information Systems, OR Computer Systems Engineering. Two years of related work experience may be substituted for each year of degree level education.
Desired Certifications- Service Now Certified System Administrator
- ITIL Foundation v4 Certified or willing to complete one year from hire
- DODI 8570.1-M Compliance at IAT Level I
Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.
Benefits- Extremely competitive salary
- 95% employer paid for employee medical, dental, & vision coverages
- 100% employer paid for employee life, STD & LTD disability coverages
- 401k with company match and profit sharing
- Flexible Spending Account (FSA) for dependent & health care
- 11 standard holidays & 3 weeks of annual leave
- DOM-TO9-3497
- Systems Administrator - Senior II - ESA
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