IT Storefront Developer

Job Title:

IT Storefront Developer
Job Category:
Information Technology
Time Type:
Full time
Minimum Clearance Required to Start:
Secret
Employee Type:
Regular
Percentage of

Travel Required:

Up to 10%
Type of Travel:
Continental US

Come join our CACI team to be part of an innovative fast‑paced highly technical IT team as a Service Now Developer in support of the EITaaS contract for the United States Air Force.

• Provide expertise on technical capabilities related to development of Service Now.
• Develop technical solutions, implement them, and perform integration and functional testing.
• Work with senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for the Service Now environment development.
• Provide excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
• Ability to understand technical and functional design requirements related to Service Now.
• Create and manage scripts and workflows/flows.
• Build dashboards based on application data models and external data sources.
• Address problems of systems integration, compatibility and multiple platforms.
• Consult with project teams and end users to identify application requirements.
• Instruct, assign, direct and check the work of others on the development team.
• Participate in development of software documentation and technical reports.
• Participate in Agile ceremonies and backlog refinement.

Required:

• Active Secret clearance preferred; or ability to obtain/maintain Secret clearance.
• 12+ Years of relevant experience (Bachelor’s Degree in applicable field may be substituted for 5 years of experience).
• Intermediate to Advanced level of Service Now development skills.
• Advanced experience with Service Now implementations.
• Experience with development and implementation of Service Now ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
• Experience with relational databases (e.g. MySQL, Oracle)
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the Service Now system.
• Experience with Service Now client and server‑side JavaScript and the Service Now APIs.
• Scripted Web‑Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO‑SAML Setup and Integration of Service Now to Other Applications.
• Customizing Service Now using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
• Experience presenting and conducting demo reviews with client stakeholders.
• At least one of the following certifications:
• Certified Service Now Developer
• Certified Service Now Administrator
• Certified Implementation Specialist (ITSM, CSM, or similar)
• A fundamental understanding of ITSM, ITIL and CMDB.
• Significant experience with complex catalog items and supporting flows.
• Ideal candidate must be self‑motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
• Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast‑moving environment.
• JavaScript/Angular
  
  JS development experience.
• System integration experience using web services and other web‑based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
• Strong communication, presentation, and writing skills.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high‑performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

CACI values the unique contributions that every employee brings to our company and our customers – every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

Together, we…