ServiceNow System Administrator Senior

Argo Cyber is delivering technical support to customer management and providing technical services to enable customer mission accomplishment. In support of the customer's strategic direction,

The Service Now System Administrator maintains the stability and usability of the Service Now platform by performing application maintenance, managing support for incidents related to Service Now applications, and contributing to Service Now software releases by delivering configuration tasks and features. The Service Now System Administrator has sound technical ability that enables the fulfillment of common configuration and maintenance tasks.

• Manages and resolves incidents against Service Now applications
• Performs routine maintenance to include performance monitoring and error identification/remediation
• Manages Update Set creation and migration
• Schedules and verifies instance clones
• Participates Service Now upgrade planning and execution
• Manages Instance Security, User/Group Access/Access Control Lists
• Contributes to Service Now releases
• Adheres to internal standards, policies, and procedures
• Performs other duties as assigned

• U.S. Citizenship
• Active Secret clearance. Must be able to obtain a TS/SCI clearance
• Must be able to obtain DHS Suitability
• Minimum 8+ Years' systems administration experience
• Minimum 4+ Years' experience with Service Now Implementations
• Minimum 4+ Years of experience with Application
  
  Experience:
  
  Incident, Problem, Change Management, Knowledge, Service Catalog
• Knowledge of the principles, methods, and techniques used in Service Now systems administration and support.

• Experience supporting Intelligence, DoD, or DHS Customers
• Experience with process development and deployment
• Agular JS
• Experience in JavaScript or related application development
• Experience with Service Now Development APIs
• Web Service Integration (API Web Services) experience
• LDAP Integration experience
• Single Sign-on configuration and administration
• SQL Experience
• Application
  
  Experience:
  
  ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC
• Service Now Implementation Specialist Certified
• Service Now System Administration

BS Computer Science, Computer Engineering, Computer Information Systems, OR Computer Systems Engineering. Two years of related work experience may be substituted for each year of degree level education.

• Service Now Certified System Administrator
• ITIL Foundation v4 Certified or willing to complete one year from hire
• DODI 8570.1-M Compliance at IAT Level I

Argo Cyber Systems, LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing advanced cybersecurity, IT engineering, and enterprise technology solutions to the U.S. Government. We specialize in delivering secure, scalable systems and custom application development that empower federal and defense missions across the nation.

We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team.

Argo Cyber Systems is a Federal Contractor and an Equal Opportunity Employer.

Argo Cyber Systems, LLC is committed to maintaining a safe, secure, and trusted workplace for all employees and our federal clients. Employment with Argo Cyber Systems is contingent upon successful completion of all required background investigations and pre-employment screenings, which may include, but are not limited to:

• Criminal background checks (federal, state, and local)
• Employment and education verification
• Reference checks
• Drug screening (in compliance with federal and state law)
• Security clearance verification (as applicable for classified positions)

Candidates selected for employment in positions requiring access to sensitive or classified information may also be subject to additional U.S. Government background investigations and security adjudication processes, including DHS Entry on Duty (EOD) suitability or equivalent federal clearance requirements.

Argo Cyber Systems reserves the right to disqualify or rescind an offer of employment based on the results of any background or screening process that, in the company's judgment, may impact an individual's ability to perform essential job functions or meet contractual obligations.

All background investigations and screenings are conducted in accordance with applicable federal, state, and local laws, including the Fair Credit Reporting Act (FCRA). Candidates will be notified of their rights and provided an opportunity to review and dispute any adverse findings before final employment determinations are made.

Salary: $100000 - $130000 per year

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