Deployment Strategist, National Security

TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily.

Whether analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, you'll have the opportunity to make a meaningful and lasting impact.

The Deployment Strategist team at TRM Labs is dedicated to fostering strong relationships with our customers and ensuring they achieve their desired outcomes with our solutions. As a Deployment Strategist focused on National Security
, you will work with U.S. government and intelligence community stakeholders to integrate TRM into their investigative and compliance environments. This includes delivering product training, answering advanced product questions, supporting classified investigations, ensuring regulatory and operational alignment, facilitating feedback loops, and enabling reference-ability across the national security community.

• Act as a trusted advisor, assisting national security customers in maximizing the effectiveness of TRM within their investigative, intelligence, and compliance missions.
• Confidently explain complex product, technical, and intelligence analysis, helping analysts and investigators interpret blockchain data in support of national security outcomes.
• Build and deliver product demonstrations tailored to mission operators, analysts, and agency leadership.
• Conduct structured training sessions to ensure TRM is embedded into day-to-day workflows.
• Serve as the “Voice of the Customer,” providing feedback from national security partners to product and engineering teams.
• Monitor customer usage, detect meaningful trends, and proactively address challenges to drive measurable outcomes.
• Identify risks of disengagement or churn and implement effective mitigation strategies.
• Establish a regular cadence with stakeholders to understand mission priorities, operational requirements, and emerging threats.

• Active TS/SCI required
  .
• Must be based in the Washington, D.C. area (Virginia preferred) with ability to work onsite or in secure facilities 3 days per week.
• 5+ years of work experience, ideally across intelligence, defense, law enforcement, or related national security functions.
• Practical experience with virtual currencies and blockchain analysis in an investigative or intelligence capacity; strong appetite to deepen expertise in these areas is essential.
• Experience structuring complex problems and identifying the most critical issues to prioritize.
• Exceptional and consistent attention to detail in high-stakes or classified contexts.
• Ability to communicate complex ideas effectively for technical and non-technical audiences, both verbally and in writing.
• Comfort operating in fast-paced environments where mission priorities and regulatory expectations evolve quickly.
• Ability to work collaboratively in cross-functional and interagency settings.

Compensation: We are targeting a range between $142,000 - $150,412

As a globally distributed team, members may observe different time zones. However, most of the team will overlap between the hours of 7 AM–5 PM EST for meetings and collaboration.

Our Customer Success team is fully remote, thriving on asynchronous communication and collaboration through Slack channels and detailed documentation. We hold weekly Customer Syncs, bi-weekly health syncs, join associated POD calls, and regularly engage with our customers. As experts in our craft, we focus on providing support, driving value, and building meaningful relationships with our customers as trusted advisors. For the Nat Sec role, this includes working closely with U.S. government partners to ensure TRM is mission-critical and trusted within secure environments.