Site Reliability Engineer Federal- SkillBridge Intern

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI‑forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud‑native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Impact in your role matters more than title; trust is built on results. We value constructive, honest debate and customer obsession, collaboration, ownership, and accountability.

Site Reliability Engineer – Skill Bridge Intern (Virginia) – onsite role based in Crystal City, Virginia, reporting to the Manager, Site Reliability Engineering. You will be part of the Zero Trust Exchange team, focusing on enabling US Government organizations to harness speed and agility through a cloud‑first strategy. Bring your vision and passion to help scale our multitenant architecture and enhance services across classified environments.

• Manage operational tasks for products in US Government classified environments, including deployments, on‑call duties, and incident management.
• Develop scripts, containerized services, and monitoring mechanisms to automate operations tasks and ensure minimal service disruption.
• Create operations documentation and implement measures to prevent recurring incidents while contributing to Dev Ops best practices.
• Build and enhance Zscaler services within classified environments, ensuring 24×7 coverage including night and holiday shifts.

• You act like an owner, driving with passion, bias for action, and integrity.
• You are a problem‑solver, energized by finding solutions to complex challenges.
• You operate with urgency, delivering high‑impact results quickly in a high‑growth environment.
• You are a pragmatic builder, willing to roll up sleeves and ship iterations with technical excellence and user value.
• You champion simplicity, communicating clearly and focusing on actionable plans.

• US Citizenship and an active Top Secret Security Clearance, with ability to work from a SCIF.
• 5+ years of Site Reliability Engineering experience in both Operations and Engineering, including Python coding and container‑based architectures such as AWS ECS or Kubernetes.
• Current Active Duty U.S. military member, or a member of the U.S. Guard/Reserve on active duty orders for at least the last 180 days, with 180 days or fewer remaining prior to discharge.
• Unit commander approval.
• MOU approved and submitted before start.

• Experience managing air‑galled environments and FedRAMP High/Moderate authorization levels.
• Information Assurance Technician (IAT) Level 2 certification.
• Active Top Secret security clearance (additional to above).

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In‑office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights:
Workplace Discrimination is Illegal link.

Pay Transparency:
Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler provides reasonable support (accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long‑term conditions, mental health conditions, sincerely held religious beliefs, or are neurodivergent or require pregnancy‑related support.