Senior MuleSoft Integration Architect — Lead API Solutions; Equity

Job Category:
Customer Success

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As an Integration Technical Architect, be a subject-matter expert and mentor within Mule Soft Professional Services, driving enterprise-grade hybrid integration, API management, and infrastructure strategies for key customers, while coaching internal teams.

Mission force’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As an Integration Solution Architect on our Services team, you will enable customers to understand and employ Mule Soft technology hands‑on while coaching and mentoring elite members of a fast‑paced, growing organization. You will develop solutions to help customers realize their business goals and advise them on best practices for on‑premise, cloud, and hybrid integration, and API management.

The role requires you to be an influencer and thought leader with in‑depth technical expertise, credibility, and field experience to establish yourself as a subject‑matter expert in a company leading innovation within the integration services industry.

• Lead and govern the design of complex, multi‑phased Mule Soft integration projects, ensuring adherence to API‑led connectivity and integration patterns.
• Identify opportunities and efficiencies in customers IT operating model, and support implementation of the SDLC pipeline to get greater value out of the Mule Soft platform.
• Define and scale enterprise integration best practices, reference architectures, foundational assets, and API patterns to drive platform adoption and reuse.
• Establish and enforce Dev Ops models, CI/CD pipelines, and operational standards, including monitoring, alerting, and full API lifecycle management.

• Scale best practices globally through reusable assets, reference architectures, and implementations.
• Enable field teams and partners to boost delivery and customer success.
• Lead requirements workshops and deliver architectural blueprint documents to influence the strategic direction of projects.
• Guide product direction and feature delivery by identifying gaps and providing valuable insights to leadership.

• Act as a trusted technical advisor to client executives and internal sales/delivery teams throughout the pre‑sales and project delivery lifecycle.
• Mentor and coach junior architects, engineers, and consultants on technical design principles, implementation strategies, and customer‑facing best practices.
• Drive decision‑making for complex technical challenges, balancing scope, time‑to‑market, and technical debt across integration solutions.
• Engage with Mule Soft Product Management and Engineering to relay field feedback and influence the platform's future roadmap.

• Active Secret level security clearance.
• 10+ years of IT experience with 5+ years leading complex integration and solution architecture initiatives.
• 2+ years of hands‑on Mule Soft experience or similar experience, including proficiency in designing and implementing API‑led connectivity and integration patterns.
• Demonstrated expertise in High Availability (HA), Scalability, the Software Development Lifecycle (SDLC), and full API lifecycle management.
• Demonstrated expertise in architecting, implementing, and supporting enterprise‑grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting business case justification to C‑level executives.
• Experience defining full API life‑cycle…