Lead Salesforce Developer

Position Summary

We are seeking a Lead Salesforce Developer for Production Support to ensure the stability, reliability, and performance of our Salesforce platform in production. This role serves as the highest level technical escalation point, leading incident triage, resolving complex issues, and driving long‑term fixes to reduce recurring support issues.

• Act as the primary technical escalation for Salesforce production issues (P1/P2).
• Lead incident triage, troubleshooting, and root‑cause analysis.
• Resolve complex issues across Apex, LWC, Flows, integrations, security, and data.
• Partner with Systems, Integration, and Security teams on cross‑platform issues.
• Support releases, hotfixes, and production changes.
• Identify trends in support tickets and drive platform improvements.
• Mentor developers and support engineers on best practices.
• Perform Salesforce administration tasks including managing profiles, permission sets, roles, and sharing rules, supporting user access, troubleshooting permissions, and license usage.

• 8+ years of Salesforce experience, including production support.
• Strong hands‑on experience with Apex, LWC, Flows, and Salesforce security.
• Experience supporting integrations and enterprise Salesforce environments.
• Proven ability to lead incident triage and root‑cause analysis efforts.
• Excellent communication and problem‑solving skills.
• Salesforce Administrator or Developer certification preferred.

Target Compensation: $115,000 - $125,000. Compensation Range: $98,000 - $147,100 (USD).

• Medical, Dental, and Vision Insurance.
• Company‑paid health care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, and parental leave.
• Paid volunteer time.
• Employee Recognition Program – convert recognition points into gift cards.
• Employee Assistance Program.
• Access to on‑demand training courses.

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.