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Service Desk Manager
Job in
Virginia, St. Louis County, Minnesota, 55792, USA
Listed on 2026-06-02
Listing for:
MANTECH
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Project Manager, Technical Support
Job Description & How to Apply Below
MANTECH seeks a motivated, career and customer-oriented Service Desk Manager to join our team in Chantilly, VA. The position is onsite and responsible for providing a comprehensive operational overview by ensuring the accuracy of all technical metrics, CDRLs, and QASP measurements.
Responsibilities- Daily Operations Leadership
- Workforce & Resource Planning
- Metrics & Performance Optimization
- Strategic Process Development
- Tools & Technology Utilization
- Communications & Quality Assurance
- Customer Satisfaction
- Training & Best Practices
- Personnel Management
None specified
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