Optical Engineer III

What this Job Entails

The Optical Engineer III will help monitor the network and troubleshoot network issues, and ensure we are able to provide guaranteed performance and capacity to our products. Scope:
Resolves a wide range of issues in creative ways Seasoned, experienced professional with a full understanding of their specialty Works on problems of a diverse scope Receives little instruction on day to day work, general instruction on new assignments

• Monitor Optical Long Haul and Metro networks and troubleshoot a variety of issues in a timely manner.
• Perform fault isolation based on the troubleshooting outcome.
• Coordinate with smart hands and optical equipment manufacturers to resolve issues and restore service.
• Work cross-functionally and cross-regionally with other optical and network operational support teams.
• Partner with and escape to various internal teams in pursuit of restoring service and limiting impact.
• Manage and escalating critical events while communicating clearly and concisely.
• Document and optimize operational processes and procedures.
• Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.
• Identify areas for automation and create or participate in the solution with scripting or coding skills.
• Support deployment, move, add, change teams.
• Partner with audit teams to ensure accurate inventory and documentation.
• Document and follow RMA processes and procedures for all relevant vendors.
• Detect and diagnose various error/failure conditions across an array of server types.
• Other duties as required. (This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.)

• Bachelor’s degree (B.S/B.A) from a four college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience.
• Networks with senior internal and external personnel in own area of expertise.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Experience working with geometrical and physical optics, radiometry and lens design.
• Understanding of optical design and tolerance analysis.
• Deep understanding of stray light analysis and non-sequential ray trace tools.
• Knowledge about building and testing optical systems.
• Excellent communication and teamwork skills.

• Experience with laser systems.
• Experience with CAD software such as (specific software name).
• Understanding of design for manufacturing and/or assembly.

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing.
• Must have the ability to move from place to place within an office environment.
• Must be able to use a computer.
• Must have the ability to communicate effectively.
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers.

$85,120.00 - $ USD

Salary is base pay only (gross); it does not include other forms of compensation, which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives.

• Medical provided through UHC (PPO, HSA, Surest options) or Kaiser (HMO option only for California employees).
• Dental provided through UHC Nationwide.
• Vision provided by UHC.
• Flexible Spending Account for Health & Dependent Care.
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific).
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera.
• Corporate Wellness Program provided by Goomi Group.
• Employee Assistance Program Wellness Days.
• 401k Plan (Basic and Supplemental).
• Life Insurance (Basic and Supplemental).
• Short Term & Long Term Disability and Critical Illness & Hospital and Voluntary Accident Insurance.
• Tuition Reimbursement (available 6 months after start date, capped).
• Paid Time Off (accrued and prorated, maximum of 120 hours annually).
• Paid Holidays and any other statutory leaves, paid time, or other ancillary benefits required under state and federal law.