IT Incident & Service Management Specialist

Commitent in Virginia, Minnesota, is seeking an IT Incident & Service Management Analyst. This role involves providing administrative support related to IT Service Management, ensuring compliance with operating procedures, and interfacing with stakeholders to maintain incident resolution effectiveness. Ideal candidates should have at least 3 years of ITSM experience, be proficient in BMC Remedy, and possess good documentation skills. This position may involve occasional travel and off-hours work to support critical IT operations.
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