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Help Desk Team Lead : Resolve, Mentor
Job in
Virginia, St. Louis County, Minnesota, 55792, USA
Listed on 2026-06-05
Listing for:
ActioNet, Inc.
Full Time
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology solutions firm in Minnesota is seeking a Help Desk Manager Level I to oversee daily operations of a help desk team. This role ensures timely resolution of end-user technical issues and involves training staff while maintaining compliance with service level agreements. The ideal candidate will have at least 2 years of experience in IT support, a Bachelor's degree in a relevant field, and a strong understanding of help desk tools like Service Now or Zendesk.
Join a company with a recognized corporate culture focused on mutual success!
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