Fiber optic Technician

Overview

Hello Everyone, This is Rachael from Sid Ram Tech. We have an urgent position Network Technician (L4) @ Ashburn, VA (100% Onsite).

Role:
Fiber optic Technician

Client:
Ciena

Location:

Ashburn, VA (100% Onsite)

Duration:
Long-term Contract (W2) / C2C

USC/H4

EAD/H1B

We have 3 new locations added for the role. Locations include:
Seattle, WA;
Atlanta, GA;
Columbus, OH.

• Manage deployment project documentation (daily reports, closing docs, engineering updates)
• Collect, validate, and submit network test records
• Perform advanced provisioning, troubleshooting, and software upgrades
• Provide remote support and mentor field technicians
• Collaborate with Ciena PM and engineering teams
• Resolve complex technical issues and escalate when required
• Execute test plans and MOPs (non-intrusive procedures)
• Commission and provision Ciena equipment
• Build and troubleshoot circuits end-to-end

• 7+ years in telecom deployment / network support
• Experience in advanced provisioning & troubleshooting (mandatory)
• Understanding of blueprints / MOPs (mandatory)
• Will be using AWS Automation/Workflows so will need a strong aptitude to jump in and use new platforms.
• Strong troubleshooting skills for complex network/system issues
• Experience leading or mentoring technicians during maintenance windows
• Familiarity with network management tools/platforms
• Strong communication and documentation skills
• Ability to work independently and in team environments
• Valid U.S. Driver's License

• Experience with Ciena products (preferred, not mandatory overall)
• Ciena 6500 / RLS required only for L4 level roles
• Unix/Linux familiarity
• Background in NOC or remote support environments
• Experience supporting North American telecom customers

Bachelor's degree (CS/EE) or equivalent experience

Rachael
Email: