Product Management Director , Missionforce Operations; Private Cloud Edition

Description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Today, the back-office business operations are plagued by manual, slow, and fragmented processes and data that force organizations to rely heavily on email, spreadsheets and manual labor to manage complex, ever-shifting operational workflows. Agentforce Operations is reimagining the back-office business operations by empowering companies to collaborate and automate complex business processes on a single platform.

We are seeking a senior product leader to lead the strategy, roadmap, and execution for a Private Cloud Edition of our SaaS-based Agentforce Operations platform to be named as the Mission force Operations Private Cloud Edition
. This role will focus on adapting our commercial SaaS product into a deployable, secure, compliant, and supportable edition that can run inside government‑owned, isolated, or restricted cloud environments, including defense cloud enclaves, sovereign cloud environments, and customer‑controlled private cloud deployments.

The ideal candidate combines strong SaaS product management experience with deep understanding of cloud architecture, regulated environments, cybersecurity, compliance, and enterprise/government customer needs. This person will work closely with engineering, security, compliance, cloud infrastructure, Dev Ops/SRE, customer success, sales, legal, and government program teams to define what it means to productize our SaaS offering for highly controlled environments.

PLEASE NOTE:

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role. Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.

• Define and execute vision, strategy, and roadmap for Mission force Operations Private Cloud Edition (PCE) product offerings — especially in Trust, Compliance, Security, Privacy, Scalability, Accessibility, and mission readiness.
• Dive deeply into product/platform architecture to ensure it supports key requirements of defense/public sector: secure cloud operations, AI/ML‑enabled decision support, operational resilience.
• Lead the definition, planning, and delivery of feature work and compliance efforts, coordinating across development, testing, UX/design, security, legal, and ops teams.
• Collaborate closely with customers, partners, Forward Deployed Engineers (FDEs), User Experience (UX), and User Research & Insights teams to identify opportunities and validate solutions.
• Define and execute the product strategy for Mission force Operations Private Cloud Edition (PCE), including refining pricing and packaging model focused on customer outcomes.
• Drive the go‑to‑market (GTM) strategy and execution for new products and features to ensure a successful launch.
• Lead cross‑functional product launch activities, ensuring sales and marketing teams are equipped to drive adoption and revenue.
• Evangelize product value internally - Salesforce teams, engineering, product leadership leadership - and externally: government customers, prospects, events.
• Establish and track clear success metrics; ensure visible progress every release toward closing gaps and maturing capabilities.

• Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet…