Vice President, Data & Insights, North America

The Vice President, Data & Insights will serve as the North America Region’s chief data and fundraising analytics leader, providing enterprise‑wide strategy, governance, and insights to drive fundraising growth and performance. The position is hybrid (onsite Tuesdays & Thursdays) for Washington, DC candidates or remote for others, reporting to the Regional President, North America, and requires the right to work in the United States.

• Develop and execute an enterprise data and insights strategy aligned with marketing and fundraising goals.
• Serve as a strategic thought partner to executive leadership on data‑driven growth opportunities, donor trends, and performance optimization.
• Champion a culture of data literacy and evidence‑based decision‑making across North America.
• Lead advanced marketing and fundraising analytics to optimize donor acquisition, retention, upgrade, and net revenue across channels including digital, direct mail, events, and major gifts.
• Design and implement segmentation, predictive modeling, and personalization strategies to enhance donor engagement and return on investment.
• Deliver actionable insights on campaign performance, audience behavior, and emerging opportunities to inform strategic decisions.
• Establish standard reporting and dashboards that enable consistent evaluation across fundraising programs and alignment with industry best practices.
• Define KPIs and measurement frameworks aligned with marketing and fundraising objectives.
• Translate complex data into clear, compelling narratives that inform executive and operational decision‑making.
• Oversee the organization’s data ecosystem, including Salesforce, marketing automation platforms, data warehouses, and analytics tools.
• Establish and maintain best practices in data governance, data quality, privacy, and compliance.
• Partner with Global Technology Solutions (GTS) and external vendors to ensure scalable, secure, and integrated data solutions.
• Evaluate and implement emerging tools in data science, AI, and marketing technology to enhance fundraising performance.
• Drive experimentation and A/B testing across campaigns and channels.
• Build, lead, and develop a high‑performing Data & Insights team encompassing business intelligence and analytics, data science and systems, gift processing, and data quality.
• Invest in team development, diversity, continuous learning, and effective cross‑functional collaboration.
• Manage the Data & Insights budget and contribute to North America regional leadership strategy.
• Ensure CRM data integrity and compliance in alignment with finance requirements, annual audit standards, and US and Canada statutory regulations.
• Optimize gift processing protocols, forecasting, and budget processes to ensure accurate and reliable projections.
• Interview, hire, onboard, and coach staff while coordinating team workload, priorities, and delivery.
• Participate in IJM’s community of spiritual formation.

• Master’s degree in Data Analytics, Data Science, or a related field, or equivalent professional experience.
• At least 12 years of progressive professional experience, ideally in nonprofit advancement with a background in fundraising analytics, reporting, and prospect development.
• At least 5 years of senior leadership experience with direct personnel management responsibilities.
• Demonstrated expertise in business intelligence, data analytics, reporting, and performance measurement.
• Strong experience with Salesforce reporting and analytics tools, with Tableau experience strongly preferred.
• Experience overseeing enterprise data infrastructure, governance, quality, and hygiene.
• Knowledge of US and Canada fundraising, prospect management principles, and ethics.
• Knowledge of US and Canada data privacy regulations and nonprofit compliance requirements.
• Experience working with remote, distributed, and cross‑cultural teams.
• Proven ability to successfully manage, motivate, mentor, and retain highly skilled analytics and prospect development staff.
• Mature orthodox Christian faith as defined by the Apostles’ Creed.

• Eager commitment to IJM’s Core Values:
  Christian, Professional and Bridge‑Building.
• Self‑starter…