Data Center Technician, Human Resources

Job :  | Amazon Data Services, Inc.

NOTE:

PDX is an AWS Gov Cloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS Gov Cloud region will be restricted to Amazon employees who are U.S. Citizens. (Gov Cloud may NOT be accessed from outside of the United States).

NOTE:

Lump sum stipend will be provided to eligible candidates who relocate for this position.

Join our dynamic AWS team as a Data Center Technician. You'll perform server rack installations, hardware repair, network troubleshooting and respond to operational incidents. The role includes on‑call duties, scheduled maintenance, documentation, training and continual improvements. Work 24/7, travel across sites and lift up to 40 pounds. A valid driver’s license and reliable vehicle are required.

• Perform server rack installations and hardware break‑fix on components.
• Troubleshoot network issues and respond to operational incidents impacting service availability.
• Escalate incidents to senior technicians and management as needed.
• Serve as primary contact for internal and external stakeholders.
• Participate in on‑call duties, scheduled maintenance and change management.
• Contribute to documentation and process improvement initiatives.
• Help train and onboard new team members.

• Regularly lift and move up to 40 pounds; participate in group lifts for 41+ pounds.
• Work in cramped and/or elevated locations.
• Bend, lift, stretch, and reach.
• Stand and walk up to 8+ hours a day.
• Ascend and descend ladders, stairs, and gangways safely.
• Operate in a noisy environment.
• Work shifts longer than 8 hours to support 24/7 operations.

• Ability to travel to or commute between data center locations (over or under 50 miles).
• Willingness to temporarily work at alternative sites during training.
• Travel frequency varies based on business needs and facility status.

• High school or equivalent diploma.
• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

• Associate’s degree in a relevant field.
• Knowledge of network design, protocols, and Layer 1/2 troubleshooting.
• Experience managing work and priorities through a ticketing system.
• Experience working in a Data Center environment.

• USA, VA, Dulles – $27.00 – $48.00 USD hourly
• USA, VA, FREDERICKSBURG – $27.00 – $48.00 USD hourly
• USA, VA, Frederick – $27.00 – $48.00 USD hourly
• USA, VA, Fredericksburg – $27.00 – $48.00 USD hourly
• USA, VA, Haymarket – $27.00 – $48.00 USD hourly
• USA, VA, Herndon – $27.00 – $48.00 USD hourly
• USA, VA, MANASSAS – $27.00 – $48.00 USD hourly
• USA, VA, Manassas – $27.00 – $48.00 USD hourly
• USA, VA, Sterling – $27.00 – $48.00 USD hourly

Starting Day 1: EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more at

Amazon is an equal‑opportunity employer and does not discriminate on the basis of veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation, please visit (Use the "Apply for this Job" box below)..