Solutions Engineer; TS​/SCI FSP – Intelligence Community

Riverbed leads in AI‑powered observability solutions for digital experiences and IT efficiency.

Title:

Solutions Engineer (TS/SCI FSP) – Intelligence Community

Location:

Washington DC Metro Area (Northern Virginia)

Clearance Level: TS/SCI FSP (active)

Technology Specialization:
Digital Employee Experience (Observability)

• Serve as the technical subject matter expert throughout the sales process. Own and manage pre‑sales activities, including technical presentations, demonstrations and proof‑of‑concept projects.
• Collaborate with the Sales team to jointly own the sales cycle and account plan.
• Help drive deeper and wider into accounts by identifying additional requirements from other departments, alternative solutions and potential internal sponsors.
• Understand and document customer business and technical requirements, then create value‑based proposals addressing business drivers and pain points to guide the technical sales cycle toward a technical close and a business win.
• Build and increase Riverbed’s relevance with customers by qualifying their needs, desired outcomes and benefits and positioning Riverbed’s solution portfolio in that context.

• Multiple years’ experience supporting DOD/IC agencies.
• Experience in a pre‑sales role with a deep understanding of enterprise sales cycles and various selling strategies.
• Strong technical knowledge in one or more of the following: AIOps, Digital Employee Experience, Infrastructure Observability, Network Observability, Cloud Observability and/or Application Observability.
• Competitive knowledge – industry, technologies, product offerings, evolving technologies and threats.
• Ability to understand complex technical and selling situations and solve problems or solicit required resources.
• Demonstrated ability to implement, drive and track IT projects to successful closure.
• Active TS/SCI Fullscope Polygraph clearance.

Employee benefits include flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, community engagement initiatives and global wellness programs.

Riverbed is an equal employment opportunity/Affirmative Action employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child‑birth (including breastfeeding), genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.