Sr. Global Workday Platform Release Administrator

Sr. Global Workday Platform Release Administrator

What We Can Achieve Together:
The Sr. Global Workday Platform Release Administrator leads, manages, and analyzes release management activities for Workday to include ancillary, change, Workday bi‑annual releases with a focus on impact, risk and stakeholder relationships. The administrator will oversee the planning, coordination, and execution of Workday releases (bi‑annual, one‑off, weekly service updates, bi‑weekly change releases) and ensure seamless delivery of updates and changes to The Nature Conservancy’s Workday environments, while building strong relationships with HCM, Finance, IT, Quality Management, Security, Privacy and AI stakeholders.

The role also serves as an expert in Workday Deployment Methodology and coordinates with assigned resources to implement changes requiring either manual or automated deployment activities.

• Work in lateral teams to provide guidance and specific expertise to business teams on products/systems.
• Be knowledgeable about the strategies, goals, actions and work processes of the business/system/service/operations the administrator works with.
• Conduct analysis of business or technical user needs, documenting requirements and develop system specifications.
• Act as a liaison between IT and end users to ensure Workday release compatibility and satisfaction.
• Adapt and/or modify processes in response to changing circumstances.
• Apply industry best practices and adapt them to The Nature Conservancy’s organization.
• Work effectively across multiple mid‑level complex projects.
• Research and recommend innovative and automated approaches for IT tasks.
• Write and maintain detailed systems documentation, including user manuals and technical manuals.
• Translate user or system requirements into functional technical specifications.
• Establish control policies in accordance with best practices and defining benchmarks and measures.
• Ensure proper coordination and collaboration with other teams.
• Be willing to travel and work flexible long hours and on weekends.
• Environment involves infrequent exposure to disagreeable elements and minor physical exertion or strain.

• Multi‑lingual skills and multi‑cultural or cross‑cultural experience appreciated.
• Supervisory experience or managing a team of peer professionals.
• Vendor management experience.
• Experience with software development methodologies.
• Strong dedication to the development of Successful Customer Outcomes.
• Ability and desire to mentor and train others.
• Demonstrated team‑building skills.
• Strong ability to analyze and model business process and recommend solutions.
• Experience with the development and execution of test plans.
• Excellent written and oral communication skills.
• Exceptional customer service skills.
• Knowledge of Workday ancillary products and partners (e.g., PRISM, Adaptive, WSS, Kainos, Evisort).
• ITIL
  4.0 Practitioner.
• Change management experience with certifications (e.g., Prosci, CCMP, etc.).
• Project management certification(s) (e.g., PMP, PgMP, PfMP, SAFe, CSM, PMI‑ACP).
• 3–5 years of Workday education and experience.
• Six Sigma or other process methodology.
• Business Relationship Management training and background.

• Bachelor’s degree in information technology or related field and/or equivalent combined education and experience.
• 5 years of experience as a business or technical professional in Information Technology or a related field.
• 5 years of technical or general project management experience.
• 3–5 years of implementation experience in Workday focused on HCM and Finance with a release and deployment focus.
• Experience in defining and documenting complex systems requirements.
• Experience communicating effectively with internal and external audiences.
• Certification in relevant disciplines (if necessary).
• Experience with Workday release cycles, including planning, testing and deploying updates across functional areas.
• Excellent communication and stakeholder engagement abilities, with comfort presenting to both technical and non‑technical audiences.
• 5–7 years of expert facilitation and Business Relationship Management skills.
• Workday certifications or…