VMware Subject Matter Expert

Qualifications

• A detailed understanding of the storage and virtualization processes

• Detailed knowledge about server virtualization and hardware and core networking concepts (switching, routing, VLANs, subnets)

• Strong Experience with VMware vSphere and managing ESXi hosts and virtual machines

• Ability to troubleshoot VMware vSphere and hardware related issues

• Excellent written, verbal communication and customer service skills

• Experience administering/maintaining/patching VMware vCenter, ESXi, and vSphere environments

• Experience with SSO, Active Directory integration and Certificate management

• Experience performing incremental and full backups using Commvault or Dell Avamar

• Experience with Aria Operations, NSX, and ADX Suite

• Ability to troubleshoot identity and authentication issues across VMware components

• Understanding of enterprise‑scale virtualization configuration baselines and lifecycle management

• Strong mentorship and leadership skills

• Designs, monitors, maintains, and heads the engineering process of an organization’s versatile and secure information storage environment and backup solutions, such as high-capacity databases, networks, and systems

• Implements, administers, and configures storage strategies, solutions, and protocols

• Delivers technical and application support, conducts capacity planning, and projects present and future storage and virtualization growth

• Executes new installs, updates, and deployments, utilizing knowledge of computer hardware, operating systems, computer applications, technical support processes, and business needs

• Supports remote server and storage management (preferred experience with Dell servers and storage solutions)

• Attends required meetings and supports business development activities

• Builds, configures, and maintains virtual machines, servers, and storage solutions

• Diagnoses and resolves technical issues for local and remote assets, including hardware, vSphere, networking, and authentication components

• Troubleshoots and resolves technical issues reported through established processes

• Delivers outstanding customer service through direct interaction with users and stakeholders

• Communicates issues, risks, and recommendations to leadership in a clear and concise manner

• Documents work for knowledge sharing within the Storage and Virtualization team

Required:

• Bachelor’s degree or equivalent experience, and 4‑6 years of related experience

• Direct experience with VMware vSphere

Desired:

• Experience designing and implementing secure VMware virtual infrastructures, focusing on performance tuning, STIG compliance, and disaster recovery protocols

Required

Certifications:

• Security+, or other qualifying IAT II certification

• Must be willing to obtain VMware VCP or VCAP certification within 120 days

Desired

Certifications:

• Dell VxRail Operate certification or the ability to obtain within 120 days

Desired:

• Active Secret or TOP Secret

Required:

• Applicants must have eligibility to obtain a Secret clearance

• Shift – The primary shift for this position is Monday – Friday with flexible core hours

• If a temporary schedule change is required to support operations, you will be provided with as much notice as the situation allows

• Certification requirements are subject to change based on government’s direction. If this occurs you will have 120 days to become compliant

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at