Operational Support Specialist, NA

Role Overview

Vantage Data Centers is looking for an ambitious, detail-oriented Operational Support Specialist to oversee and streamline operational processes for CMMS tracking. The role will be based in Ashburn, VA and is in alignment with our flexible work policy. The successful candidate will help develop new workflows and processes for CMMS tracking and provide ongoing support to local Site Operations teams.

• Develop and coordinate user workflows on our ESM platform
• Support day‑to‑day CMMS tool operations
• Participate in developing training for users
• Identify areas for process improvement within the ESM platform and propose solutions
• Collaborate with cross‑functional teams to streamline workflows and enhance system usability
• Respond to user inquiries and provide technical support via email, phone, or in‑person

The ideal candidate will have experience in CMMS management and support or a similar role, a Bachelor's degree or equivalent experience in Data Center Engineering Operations, and strong attention to detail and organizational skills. The role offers a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

• Bachelor's degree or equivalent experience in Data Center Engineering Operations
• 3+ years of experience in CMMS management and support or a similar role
• Ability to work independently and manage multiple priorities
• Strong attention to detail and organizational skills
• Willingness to learn and adapt to new technologies and processes

• Medical, dental, and vision coverage
• Life and AD&D
• Short and long‑term disability coverage
• Paid time off
• Employee assistance
• 401k program with company match
• Bonus