Solution Architect - VA

Solution Architect – EPIC Modules JD:

Work closely with Engineering, Product and Business leaders to solve for our most critical capability needs by breaking down impacts to people, process and technology.

Create comprehensive solution designs and collaborate with impacted teams.

Lead estimation sessions across impacted teams for your solutions.

Assist with creating and validating business cases that determine the value of the proposed solution and ensure that it is right sized for the problem being solved.

Collaborate closely with Technical Architects and Engineering teams on solution design.

Act as a trusted consultant to business and product leaders to surface improvements to operational efficiencies, product capabilities and complexity reduction.

Participate as a solution advocate in key roadmap, assessment and priority discussions.

Shape solution architecture processes, standards and deliverables that enable the discipline to grow and remain an integral part of the broader SDLC process.

Review requirements and design artifact to assure that implementation aligns with the solution and manage variances when needed.

Evaluate partner and vendor APIs and capabilities for fit and purpose.

Keep current with industry trends, best practices and cutting-edge innovations.

Build strong relationships with senior leadership to gain insight into the business issues and garner executive sponsorship for a successful implementation of the IT projects.

Mentor and grow junior members of the team in solution architecture best practices, the company’s business processes and softer skills such as conducting successful solutioning sessions with the business.

Computer Science or equivalent undergraduate degree.

15+ years of experience in cross-functional architecture and software engineering roles.

10 years in healthcare.

2+ years of working experience implementing Contact center softwares like CXone, Nice Incontact.

Exposure with development using Spring framework.

Exposure with core Java API development including JavaScript development (jQuery, JSON, EventAPIs).

Exposure with developing API Apache Camel or other EBA, Microservices development (REST & SOAP).

Expertise with Cloud infrastructure development.

Strong thought leadership a critical thinking skills.

Excellent, highly polished verbal and written communication skills.

Excellent meeting facilitation and whiteboard collaboration/visualization skills.

Strong Client/Customer facing skills (relationship building, expectation setting and collaboration).

Strong analytical and problem-solving skills.

Self‑starter who can work independently and effectively cross‑functional team environments, juggle multiple large projects, delegate appropriately and help other team members manage their projects.

Proficiency in working with high‑performing technology teams in a multi‑technology enterprise.

MBA or technical graduate technical degree.

Former experience as a management consultant or B2B/Enterprise solutions consultant or architect.

Experience in building technology architecture processes and standards.

Expertise in Business Process Management.