Systems Administrator

Role Overview

Peraton Labs is seeking a System Administrator to ensure the reliability, availability, and security of the Peraton[x] platform and the supporting infrastructure that powers our generative AI and analytic capabilities. This role sits at the intersection of operations, user support, and platform engineering, ensuring that Peraton[x] environments remain healthy, issues are resolved quickly, and end users have the access and tooling they need to be productive.

• Monitor system uptime, performance, and availability of the Peraton[x] platform across cloud and on-premises environments, responding promptly to alerts and outages.
• Review and analyze system, application, and security logs to identify anomalies, performance issues, and potential security events.
• Triage incoming trouble tickets from Peraton[x] users, diagnose root causes, and either resolve issues directly or route them to the appropriate engineering team.

The ideal candidate brings a strong service-oriented mindset, sharp diagnostic instincts, and a bias toward automation and durable fixes over one-off workarounds. You will also play a critical role in shaping the user experience of the platform — onboarding new users, managing access controls, refining runbooks, and serving as a trusted first responder when something goes wrong.

• Minimum of a Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field, or equivalent professional experience.
• 5+ years of hands‑on system administration experience in production Linux and/or Windows environments.
• Demonstrated experience monitoring system health, reviewing logs, and triaging production incidents end‐to‐end.
• Working knowledge of common log analysis and monitoring tooling (e.g., ELK / Open Search, Splunk, Grafana, Prometheus, Cloud Watch, or equivalent).
• Experience administering identity and access management — creating, modifying, and deprovisioning user accounts, managing groups, and enforcing role‑based access controls.
• Experience operating in at least one major cloud environment (AWS, Azure, or GCP), including familiarity with core compute, storage, networking, and IAM services.
• Proficiency with shell scripting and at least one general‑purpose scripting language (e.g., Bash, Power Shell, Python) for automating routine tasks.
• Familiarity with ITSM/ticketing platforms (e.g., Service Now, Jira Service Management, Remedy) and structured incident triage workflows.
• US Citizenship with the ability to obtain and maintain required security clearances or suitability determinations.

• Overtime, shift differential, and a discretionary bonus.
• Paid holidays.