Desktop System Admin

Role Overview

RTX Enterprise Services is looking for a System Administrator with hands‑on expertise on Windows 11. The position is onsite in Dulles, VA and requires a TS/SCI clearance with an active polygraph. The role involves deployment, configuration, maintenance, and support of Windows 11 workstations and related infrastructure.

• Install, configure, and maintain Windows 11 operating systems on workstations.
• Provide advanced troubleshooting for Windows 11 OS, applications, and hardware issues.
• Manage user accounts, permissions, and group policies via Active Directory.
• Deploy and manage devices using Microsoft Intune, SCCM, or a similar endpoint management solution.
• Oversee system updates, BIOS/driver updates, and security patches using Windows Update for Business.
• Automate routine tasks and deployments using Power Shell and other scripting tools.
• Maintain system documentation, configuration records, and standard operating procedures.
• Collaborate with IT and security teams to support business continuity, disaster recovery, and incident response.
• Provide technical support to end‑users, resolve tickets, and ensure high customer satisfaction.
• Participate in system upgrades, migrations, and hardware lifecycle management.
• Test and validate new hardware for Windows 11 compatibility.

• University degree or equivalent experience plus a minimum of 2 years of relevant experience, or an advanced degree in a related field.
• Security+ certification.
• 1+ year of experience with Windows 11.
• U.S. citizenship and a transferable U.S. government‑issued TS/SCI clearance with active polygraph.
• Physical ability to lift up to 50 pounds for hardware moves and installations.

• Competitive salary range: $75,800 – $144,200 USD.
• Health, dental, and vision insurance.
• Life, short‑term and long‑term disability, and 401(k) with employer match.
• Flexible spending accounts and employee assistance program.
• Paid time off, holidays, and parental leave (including paternal).
• Flexible work schedules and educational assistance.
• Career development and recognition programs.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.