Senior Systems​/Business Analyst

Title: Senior Systems/Business Analyst

State Role

Title:

Info Technology Specialist III

Hiring Range: $90,000 - $110,000

Pay Band: 6

Agency: Dept of Prof & Occup Reg

Location:DPOR Main Office

Agency Website:www.dpor.virginia.gov

Recruitment Type: General Public - G

The Senior System/ Business Analyst serves as the lead business analysis resource for DPOR Information Technology Department initiatives, including enterprise licensing, compliance, inspection, case management, customer portal, reporting, and workflow modernization efforts. This position bridges business operations and technical delivery teams by eliciting, analyzing, documenting, validating, and managing business requirements; defining functional and non-functional system needs; supporting project efforts and backlog management;

leading UAT and release readiness activities; and ensuring delivered solutions align with DPOR statutory, regulatory, operational, security, accessibility, data, and customer service requirements.

• Extensive, progressive experience performing business analysis, technical business analysis, requirements gathering, process modeling, UAT coordination, documentation, and stakeholder facilitation for enterprise systems.
• Extensive experience supporting Agile, Waterfall, or hybrid technology delivery teams and maintaining requirements, user stories, acceptance criteria, defects, and traceability in an approved project or backlog management tool.
• Extensive experience creating business process documentation, system interaction diagrams, training materials, job aids, UAT evidence, operational readiness documentation, and user support materials.
• Experience working on large-scale, organization-wide initiatives.

• Experience supporting large-scale government, regulatory, licensing, inspection, compliance, finance, or enterprise modernization projects.
• Experience with Microsoft Dynamics 365, Power Platform, Dataverse, Azure Dev Ops backlog management, Power BI/reporting, SQL or relational databases, process modeling tools, or application lifecycle management practices.
• Experience developing training plans, job aids, quick reference guides, operational readiness materials, and knowledge base documentation.
• IIBA, CBAP, CCBA, ECBA, PMP, CSM, Lean Six Sigma, ITIL, or related certification/training is preferred but not required.
• Working knowledge of information security principles and practices

This position requires regular on-site attendance at our designated work location

DPOR does not provide sponsorship for an employment visa

Working for the State affords you many benefits, and here are just a few:

• Affordable and comprehensive health benefits,
• 13 paid state holidays.
• Time off to volunteer as well as vacation, sick, and personal leave.
• Participation in the VRS retirement system (Hybrid 457 Deferred Compensation Plan).
• Free parking on the premises (DPOR)

TELEWORK OPTIONS:
Please note that this position may be eligible for limited telework and is no