Business Systems Manager (Business Analyst III

The Fairfax County Department of Economic Initiatives (DEI) seeks an experienced, innovative and collaborative business analyst to lead the department’s deployment and use of information technology resources. This includes serving as lead project manager for department-wide IT-related projects, determining and evaluating new technology needs and solutions, overseeing IT procurement and contracts, and serving as primary AISC and back‑up AACA for the department.

The Department of Economic Initiatives develops programs and policy recommendations to foster local economic development and position Fairfax County to be economically competitive and prosperous community. The department is structured into four divisions the is position is within the Operations Division, which supports the Catalytic Real Estate, Small and Local Business, and Economic Innovation and Strategy divisions.

• Plans and executes information technology projects for DEI including but not limited to gathering user requirements, updating timelines, writing scopes of work, and monitoring vendor and project deliverables.
• Researches and recommends enhancements and process changes related to DEI business operations.
• Supports and develops solutions to complex business problems using a combination of COTS and custom technical tools such as SharePoint, Microsoft Power Platform, Drupal, and others.
• Serves as the lead system administrator for agency business systems.
• Supports and develops reports and dashboards using tools such as Microsoft Excel and Microsoft Power BI to facilitate data‑driven decision‑making within the agency.
• Manages agency information technology related contracts and relationships with vendors providing IT solutions.
• Evaluates and prioritizes requests for new requirements, modification, and enhancements to existing systems, including technology for applicability and enhanced effectiveness.
• Leads development of funding proposals for information technology resources including county budget submissions, grant proposals and contracts.
• Develops agency technical documentation including but not limited to SOPs, user guides and system manuals.
• Provides general IT support to agency staff and coordinates with the county’s main Department of Information Technology (DIT) as necessary.
• Serves and the primary Agency Information Security Coordinator (ASIC) ensuring security and privacy of agency data and systems. Liaises with the county Information Security Office (ISO) on all information security related issues.
• Manages DEI IT equipment inventory, procurements, and works with DIT to maintain and replace equipment.

(The illustrative duties listed in this specification are representative of the class but are not an all‑inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

• Serves as lead software system administrator for interdepartmental or County‑wide automated system;
• Works closely with technical project leader to coordinate technical resources and directs functional design and implementation;
• Interacts with representatives from other agencies on system‑related issues and scheduling of system priorities;
• Identifies and tests system enhancements;
• Defines and maintains system administration documentation;
• Organize and direct system user groups;
• Monitors system performance and performs ongoing analysis to determine most efficient and effective means to operate the system;
• Provides assistance to system users;
• Develops conceptual approaches to satisfy user requirements;
• Oversees user acceptance testing;
• Evaluates new technology for applicability and enhanced effectiveness;
• Develops strategic plans to ensure solutions comply with established standards;
• Evaluates and prioritizes requests for new requirements, modifications, and enhancements to existing systems;
• Establishes priorities and timetables for system‑related projects;
• May supervise other employees on a recurring or project basis;
• Generates reports to meet special agency needs;
• Acts as intermediary between users and technical staff to resolve problems;
• Participates in developing user training manual;
• Provid…