Support Specialist - Fraud Analytics Operations; Senior Consultant

Job Family:

Data Science & Analysis

None

Ability to Obtain Public Trust

The Fraud Analytics Operations Support Specialist  willsupportfraud analyticsoperations,reporting, stakeholder coordination, project documentation, and business operations activities. This position will work under general supervision, use judgment and initiative to resolve routine problems,supportportions of larger project activities, and help coordinate information, inputs, and deliverables across multidisciplinary teams.

• Supportroutine and non-routine operational tasks across fraud analytics operations, reporting, stakeholder coordination, project tracking, and documentation activities.

• Assist with collecting information, tracking issues, preparing status inputs, and supporting portions of larger project activities.

• Use judgment and initiative to resolve routine problems and makeroutine recommendations under general supervision.

• Supportanalysis of fraud-related data, operational information, reports, and project inputs toidentifytrends, issues, and follow-up needs.

• Coordinate with team members and less experienced staff to request information,maintainaccuraterecords, andsupportdeliverable inputs.

• Prepare andmaintainproject documentation, meeting notes, status updates, trackers, reports, and analyticalsupportmaterials.

• Support data review, documentation, quality checks, and basic reporting activities that enable fraud analytics and operational decision-making.

• Help organize stakeholder inputs, taskassignments, action items, and project artifacts tosupporttimelydelivery of work products.

• Apply established processes, tools, and templates to complete assigned work accurately and on schedule.

• Work onsite at the client location in Lanham, Maryland five (5) days per week and collaborate closely with government personnel and contractor team members.

• Ability to obtain andmaintaina Public Trust clearance.

• Bachelor’s degree in Data Science, Computer Science, Cybersecurity, Information Systems, Statistics, Mathematics, Engineering, Operations Research, Information Science, Business, ora related field.

• Three (3) or more years of professional experience supporting project operations, fraud analytics, cybersecurity analytics, data analysis, business operations, technical documentation, reporting, ora related discipline.

• Experience supporting routine or non-routine operational tasks, portions of larger projects, project documentation, status tracking, or reporting activities.

• Experience collecting information, coordinating inputs, tracking issues, preparing status updates, ormaintainingproject records.

• Experience using judgment and initiative to resolve routine problems and make routine recommendations under general supervision.

• Experience supporting project operations, analytics teams, fraud programs, business operations, reporting activities, or technical documentation.

• Strong organizational, attention to detail, verbal communication, and written communication skills.

• Ability and willingness to work onsite at the client location in Lanham, Maryland five (5) days per week.

• Experience supporting fraud analytics programs, business operations, reporting activities, project coordination, investigationssupport, or federal consulting environments.

• Experience supporting data preparation, data quality review, reporting, project tracking, or analytical work products.

• Experience using
  
  Microsoft Office products, SQL,reporting tools, oranalyticstools such as Python, Power BI, Tableau, or similar technologies.

• Experience developing dashboards, trackers, or visualizations using Power BI, Tableau, Spotfire, Microsoft Excel, or similar tools.

• Experience supporting research, documentation, recurring reporting, stakeholder coordination, or technical writing.

• Familiarity with Agile delivery methodologies, collaborative development environments, and federal consulting environments.

• Candidate currentlypossessesan active Internal Revenue Service(IRS)
  Moderate Background Investigation clearance or has held one within the last six (6) months.

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