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Tech Support Associate: Windows, Mac & Linux Help Desk

Job in Virginia, St. Louis County, Minnesota, 55792, USA
Listing for: Carnegie Mellon University
Full Time position
Listed on 2026-09-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 28000 - 41000 USD Yearly USD 28000.00 41000.00 YEAR
Job Description & How to Apply Below

Carnegie Mellon University’s SEI seeks a talented tier-one technical support specialist to join our IT team in Arlington, VA. You will deliver advanced user support across Windows, Mac, and Linux platforms and help resolve a wide range of technical issues.

This role emphasizes strong customer service, problem solving, and ability to work remotely after hours. A background check and Department of War clearance are required, with travel to CMU and sponsor locations as needed.

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Position Requirements
10+ Years work experience
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