Associate Applications Analyst

Department

Division of Enrollment Management

Info Technology Spec 1

Classified Staff

Full-Time

Full-time (1.0 FTE, 40 hrs/wk)

Fairfax, VA

Hybrid Eligible

Not eligible for visa sponsorship

04

Salary commensurate with education and experience

Yes

The Division for Enrollment Management, as part of the Office of the Provost at George Mason University, supports student recruitment, retention, and success. We develop and implement strategic enrollment management plans, create and facilitate processes, and inform policies that guide students through their academic journey from recruitment to post‑matriculation. Driven by a commitment to transparent, data‑informed decision‑making, the Division advances institutional enrollment goals through collaboration, innovation and a student‑centered approach.

The Office of the University Registrar actively supports and leads change while serving as a strategic partner to those the Office serves, focusing on ways to become more efficient, effective, and improving services to university constituents in meeting the needs of an evolving higher educational environment.

The Applications Analyst is a member of the Information Technology team and plays a key role in supporting the department's and university's mission through the responsibilities identified herein. Produces data reporting and analysis. Manages security access to student applications, reporting tools, and data. Manages resolution of multiple PIDMs with associated student records. Serves as backup for Banner Communications Management.

• Retrieve and perform analysis on information extracted from Banner and associated data sources using SQL Developer and other BL tools such as Micro Strategy;
• Assist with compiling data for auditors, government agencies, and others in the campus community;
• Analyze requests and produce management reports for strategic planning and decision support, with special attention to analytical reports for enrollment management and other predictive needs of university management; and
• Ensure reports meet customer requirements, provide accurate data, and are delivered in a timely fashion.

• Share responsibility for managing security access to Banner Student Module, reporting tools such as Micro Strategy, and Ellucian Experience/Patriot Web, and other associated applications;
• Assist with annual security audit;
• Review security requests for completeness and appropriate level of access to the job requirements, remove access from inactive users or those who have left Mason or changed positions where access must be requested by the new department;
• Document actions through Workflow and imaging system; and
• Assist with annual security audit.

• Manage flow of multiple PIDMs;
• Review records for data quality and integrity;
• Work with colleagues across campus and the MPMS tool to validate cases and conduct merges in a timely fashion;
• Review PIDMs in the MPMS for student‑related merges;
• Coordinate with colleagues when multiple areas are affected to ensure data integrity is maintained as records are merged; and
• Prioritize work based on urgency level of the submissions and their impact on the students.

• Serve as primary backup for the Banner Communication Management (BCM) application;
• Produce communications to students and faculty;
• Develop and maintain the queries, templates, and other elements necessary to process the batch messages;
• Use the departmental Production Calendar to plan and send scheduled communications;
• Coordinate directly with OUR…