More jobs:
Helpdesk Technician; Info Tech Spec ; Middletown Campus
Job in
Virginia, St. Louis County, Minnesota, 55792, USA
Listed on 2026-09-20
Listing for:
DGS Office of External Affairs
Full Time
position Listed on 2026-09-20
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Provides first-level helpdesk support to Laurel Ridge Community College faculty, staff, and students, handling daily support requests at the Middletown Campus location. Responsible for maintaining computers, peripheral equipment, and classroom electronics through preventive maintenance and repairs. Specializes in physical installation and integration of server racks, A/V equipment, networking components, and related infrastructure.
Works Tuesday-Friday, 9:30 am–7:30 pm on-site with no telework options.
Key qualifications- Demonstrated experience providing high-quality customer service and direct customer support
- Use and configure computing devices (laptops, tablets, cell phones) and software installation/configuration
- Beginner knowledge of Windows 10, MacOS, iOS, and networking (LAN, WAN, wireless)
- CompTIA A+ certification or equivalent demonstrated subject matter knowledge
- Ability to lift 50 pounds, scale ladders, and travel between campus locations with equipment
- Strong written and verbal communication skills; ability to work independently and as part of a team
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