Technical Documentation Specialist Job Virginia area,Minnesota USA,IT/Tech

About NDi:

Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas.

Military Veterans Encouraged to Apply.

Job Description:

NDi is seeking a Technical Documentation Specialist to support the FAA Chief Data Office Enterprise Information & Data Integration Program (EIDIP). This role develops, edits, organizes, and sustains clear technical and operational documentation for enterprise platforms, modernization initiatives, governance activities, security processes, software delivery, AI/ML capabilities, and user support.

Requirements:

U.S. Citizenship is required
Must be able to obtain and maintain a Public Trust clearance
This position is remote, candidate must reside in one of the following states: AL, AZ, DC, FL, GA, , MD, MS, NJ, NC, OK, OH, PA, SC, TN, TX, UT, VA, WV
Occasional travel may be required. Candidates should be able to attend meetings at FAA facilities and other locations throughout the Continental United States (CONUS) as required.
Must be available during Eastern Time (ET) business hours to support program needs and FAA coordination.

Qualifications and

Experience:

Bachelor's degree in any field or discipline
Minimum 5 years of relevant technical writing, documentation, communications, or related experience
Experience creating technical documentation and diagrams and applying professional documentation standards.
Experience translating business processes into workflows and developing security, integration, design, development, and implementation documentation.
Experience researching, analyzing, compiling, writing, and editing diverse policy, technical, statistical, demographic, and financial information.
Strong proficiency with Microsoft Office and SharePoint.
Ability to translate complex technical content into clear documentation for technical and nontechnical audiences.
Ability to obtain and maintain FAA Contractor Personnel Suitability.
Strong written, verbal, organizational, research, editing, and cross-functional collaboration skills.

Preferred Qualifications:

FAA or other federal experience and familiarity with federal documentation, accessibility, records-management, security, and review standards.
Experience supporting Agile, cloud, data, analytics, AI/ML, cybersecurity, governance, or enterprise modernization programs.
Experience with diagramming, knowledge-management platforms, document repositories, and version-controlled technical content.
Experience creating user training, onboarding, self-service, and knowledge-transfer materials.

Responsibilities:

Develop and maintain architecture documentation, technical design documents, SOPs, runbooks, user guides, security artifacts, process documentation, training materials, and knowledge-base content.
Translate complex technical, policy, process, statistical, demographic, and financial information into clear, accurate, audience-appropriate documentation.
Interview architects, engineers, security practitioners, analysts, program managers, product owners, and users to collect and validate source information.
Document business processes, workflows, security and integration requirements, design decisions, development procedures, implementation steps, operational practices, and support processes.
Edit professional documents for content, structure, consistency, readability, accessibility,…