Project Manager, IT Project Manager, Systems Analyst

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

Love solving problems, rallying teams, and turning ambitious plans into real outcomes? At Kyndryl, Project Managers are the conductors of mission-critical programs - shaping results, influencing stakeholders, and making a visible impact every day.

In this role, you’ll earn visibility and trust with customers and stakeholders at every level, influence high-impact initiatives and reinforce Kyndryl’s reputation as a trusted technology partner. Every project you deliver also provides opportunities to grow your skills, gain certifications and develop leadership experience.

• Build detailed plans that define scope, milestones, dependencies and deliverables
• Prioritize work to focus on the activities that drive the greatest impact
• Manage risks proactively by identifying potential issues early and implementing mitigation strategies
• Allocate resources effectively to ensure the right skills are applied at the right time, including AI, cloud and industry expertise

• Coordinate cross-functional teams including technical, account and partner roles
• Drive collaboration to maintain alignment and smooth handoffs across groups
• Coach and support team members to achieve high performance while meeting deadlines
• Facilitate governance and cadence meetings to keep everyone informed and accountable

• Track progress against milestones and adapt plans as priorities shift
• Ensure SLA adherence and consistently meet or exceed customer expectations
• Manage budgets and performance metrics to optimize delivery quality and efficiency
• Resolve issues decisively to keep projects on track and maintain customer confidence

• Act as primary point of contact for delivery with customers and internal stakeholders
• Translate complex project information into clear, actionable updates
• Provide insights and guidance to inform decision-making and maintain alignment
• Foster trust and transparency through consistent, professional communication

• Strengthen customer relationships through proactive engagement and responsiveness
• Support a “one team with the customer” mindset that aligns priorities across all parties
• Embed with customer teams when needed to enhance visibility and add tangible value
• Represent Kyndryl with credibility and integrity in every interaction

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

You’re good at what you do and possess the required experience to prove it. However, equally as important, you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused, someone who prioritizes customer success in their work. And finally, you’re open and borderless, naturally inclusive in how you work with others.

• 5+ years of SCRUM or Project Management skills
• Basic IT knowledge (Architectural)
• Organization and planning skills
• Teamwork with “one team” philosophy

• MS Project or other Project Management software
• Excellent…