Customer Logistics Manager - Dedicated Transportation

Job Overview

Manager, Customer Logistics oversees day‑to‑day operations within an assigned function, responsible for all aspects of Operations and Account Management. Leads direct reports and achieves daily operational goals.

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non‑exempt employees
• Manage day‑to‑day planning and scheduling
• Health and Safety Management and compliance with State, Local, and Federal regulations
• Perform other duties as assigned

• Ability to work within international functional teams
• High level analytical ability; solve unusual, difficult problems
• Technical and professional expertise in job‑related area
• Off‑shift support during critical customer network disruptions or crises
• Timely decision making
• Strong oral and written communication skills
• Build and maintain professional relationships at all levels
• Independent work and team member in a fast‑paced environment
• Multi‑tasking, highly organized, excellent time management
• Detail oriented with excellent follow‑up practices
• Proficiency in MS Office (Word, Excel, PowerPoint, Access)
• Logistics industry knowledge, customer/company local & federal regulations, supply chain management components, manufacturing and production knowledge

• High School diploma or GED required;
  Bachelor’s degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry related field
• One (1) year or more direct supervisory/leadership experience
• Proficiency in MS Office (advanced);
  Logistics industry knowledge (advanced);
  Knowledge of customer/local & federal regulations (advanced);
  Fundamental supply chain knowledge (intermediate);
  Strong manufacturing & production knowledge (advanced)

• Comprehensive training and professional development opportunities
• 401(k) savings plan with company match
• Discounted stock purchase options and performance‑based annual cost‑of‑living increases
• Additional paid time off for military veterans
• Access to industry‑leading technology and infrastructure

Salary range: $65,000–$70,000 per year plus potential annual bonus, commission, and/or long‑term incentive plan based on level or type.

Ryder is proud to be an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.