Divisional Merchandising Manager – Hardgoodsshanghai | Merchandising

Job Accountabilities

• Achieve KPIs
• Drive Business Growth
• Achieve on Time Delivery
• Reduce Quality Claims
• Manage Expenses within the budget
• Team Management
• Drive & train team to achieve KPI in tune with the Company Goals
• Team organizing skills – giving timely, specific feedback & coaching & providing challenging assignments & opportunities for development
• Training the teams on the job & provide small training sessions where ever applicable
• Identifies & addresses long term staffing needs with competent people & retains them
• Encourage the teams to achieve /establish challenging performance standards & a desire to excel
• Working with the teams and providing clear directions/guidance to work effectively
• Business Development
• Manage Client Relationship & Client Service
• Prepare Vendor strategy and choose the best source
• Critically review new opportunities and guide team and vendor with best offer
• Work with vendors in innovation as per client needs / latest trends
• Manage Vendor Relationship
• Client Visit Preparation/Trips
• Analyze trip requirement with clients
• Strategize plan of action against each requirement and closely monitor the same
• Review and finalize client files and product displays
• Closely work on vendor wise open issues and offer best possible solutions
• Development Process management
• To lead, guide, manage, review proceedings in all steps of development process
• Weekly review of Development trackers
• Sample progress review
• Pre-empt ,analyze and resolve critical issues
• Involve vendor, client, seniors, QA and others as required for closure of open points
• Critical cost negotiation with vendor, related communication and closure with client
• Production Process coordination
• To lead, manage, review proceedings in all steps of production process
• Weekly review of critical production alerts with the team
• Involve vendor, client, seniors, QA and others as required for closure of open points
• Identify high risk product and lead team in closely monitoring the progress
• Actively participate in Pre-Production meetings of identified high risk products
• Troubleshooting – Determining root cause of the issue & give best alternatives to vendors and client to reach best amicable solution
• Communication
• Effective client and vendor communication
• To preempt any communication gaps within teams and corrective action
• To work with team on improving communication skills as an ongoing training
• To perform additional merchandising duties as necessary to meet Connor requirements

• Tertiary educated in hardgoods or related disciplines
• 10 years’ experience in the industry with at least 3 years’ experience in supervisory level
• Strong product knowledge in hardgoods
• Knowledge in USA and/or Europe market is preferred
• Fluency in spoken & written English is prerequisite
• Flexible to travel
• Skills & Behavioral Expectation :
  Client Face, Business Driver, Strategic, People Management Skills, Confident, Innovative, Logical Thinker, Negotiation & Organizing Skills, Accountable & Aesthetic Sense, Strong business acumen, adherence to Company policies and procedures, integrity, resource conscious, tolerant to stress, proactive, dynamic, result-oriented, sense of urgency, attention to details, deadline conscious, good sales & marketing sense, customer-focused, service oriented & a team player.

Connor provides excellent career opportunities to the right candidate. Further information about Connor and our career opportunities can be viewed on our website  If you are interested in joining our team, please email your resume with current and expected remuneration packages to:  by MS Word attachment.

Personal data provided by applicants will be used strictly for recruitment purposes only. Applicants who are not invited for an interview within 8 weeks may consider their applications filed for future reference.