Operations Manager – Chesterfield Towne Center

Operations Manager – Chesterfield Towne Center

As the Operations Manager at Chesterfield Towne Center, you will support the General Manager in overseeing all aspects of property operations to optimize performance and increase asset value. You will apply your expertise in building systems, vendor management, construction coordination, preventative maintenance, and safety procedures to ensure efficient and reliable property operations.

We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation, depending on experience, and an extensive benefits package, including:

• Salary Range: $110,000 – 120,000 base plus bonus
• Comprehensive health coverage:
  Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security:
  Life and disability insurance for added protection
• Flexible financial options:
  Health savings and flexible spending accounts offered
• Well-being and work-life balance:
  Paid time off and holidays

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative atmosphere where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

• Bachelor's degree in a related field
• Minimum 5 years of prior Operations, Facilities, or Property Management experience
• Experience in supervising others
• Ability to lift and carry up to 50 pounds
• Working knowledge of maintenance and operational functions required
• Ability to read and understand building blueprints, CAD drawings, and other schematic files
• Able to display professional computer skills (email, Excel, Word, online order systems, etc.)

• Coordinate the operational aspects of the property in a manner that protects, maintains, and improves the value of the owner’s asset within the context of the Management Agreement, Loan Documents, REA, and leases.
• Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations, and pass the compliance portion of the operations audit.
• Implement preventive, ongoing, and anticipated maintenance/repair programs.
• Select contracted services by developing scopes of work, requesting bids, monitoring performance per scopes of work, and contractual agreements.
• Manage maintenance team through effective communication, supervision, training, and scheduling to ensure tasks are completed on time and within budget.
• Develop multi-year capital project plans and manage the process to complete the capital projects.
• Review public safety reports to monitor incidents, identify trends, verify accuracy, and develop preventive programs as necessary.
• Process and track all insurance claims to ensure proper follow‑up and mitigation.
• Manage tenant construction by working with tenant coordinators, contractors, and tenants.
• Ensure compliance with local codes and regulations.
• Monitor performance of in‑house and contracted services and take necessary action to assure in‑house performance and contracted services (security, landscaping, janitorial, etc.) are performing up to our maximum standards.
• Develop Plans of Action for Capital Projects and manage the process to complete these Capital Projects.
• Purchase building and maintenance supplies, machinery, and equipment.
• Knowledge of computer programs (Excel, Word, PowerPoint).
• Accurate budget preparation with emphasis on minimizing expenses by efficient use of workforce and materials.
• Develop and manage the operational expenses at budgeted levels.
• Manage capital projects in a timely, cost‑effective manner at budgeted levels.
• Assist the general manager with forecasting operational and capital expenses.
• Assist in the preparation of monthly and quarterly ownership reports.
• Perform any other duties as required from time to time to operate a Regional Shopping Center successfully.

Ready to take your career to the next level? Join us in making Chesterfield Towne Center…