Creative Ops Manager

U.S. Citizenship required. 5 days/week onsite in Arlington, VA office.

A leading technology company is revolutionizing how critical sectors leverage data and insights to make impactful decisions. This organization is at the forefront of innovation, delivering sophisticated solutions that empower their clients to navigate complex challenges and achieve strategic objectives. Join a team where your contributions directly shape the brand’s voice and operational excellence, driving significant impact on key initiatives and the company’s growth trajectory.

Currently seeking an exceptional leader to become the operational engine of the creative department, orchestrating the end‑to‑end lifecycle of all creative projects. In this pivotal role, you will be the architect of efficiency, transforming how creative requests are managed and delivered across the organization. You will not just manage projects; you will elevate the brand presence, optimize creative output, and ensure marketing assets consistently meet world‑class standards, directly influencing market differentiation and strategic positioning.

• Drive Creative Efficiency:
  Design, implement, and continuously refine the creative request intake process, ensuring all cross‑departmental needs—from sales enablement materials to high‑impact video productions—are captured with precise requirements, necessary resources, and clear deadlines.
• Optimize Workflows:
  Develop and maintain scalable operational workflows that proactively address bottlenecks, manage creative team bandwidth, and streamline project tracking for maximum efficiency.
• Strategic Resource Allocation:
  Lead capacity planning and strategically allocate creative resources to align with major company milestones, including large‑scale events, extensive advertising campaigns, and recurring creative cycles.
• Transparent Reporting:
  Act as the central authority for project status, providing clear and transparent reporting to leadership on project velocity, priority levels, and delivery timelines, ensuring informed decision‑making.
• Cross‑Functional Alignment:
  Collaborate closely with cross‑functional teams, including go‑to‑market, product marketing, and events, to ensure creative output is strategically aligned with overarching enterprise priorities, such as innovative application messaging.
• External Partner Management:
  Oversee relationships with external creative agencies and production partners, ensuring all outsourced work adheres to the highest standards of brand sophistication and technical accuracy.

• Experience:
  
  5+ years of experience in creative operations, project management, or marketing operations, ideally within a dynamic, high‑growth technology environment focused on critical solutions.
• Process Mastery: A proven track record of successfully implementing project management systems and intake frameworks that significantly reduce informal communication and enhance team efficiency.
• Exceptional Communication:
  The ability to seamlessly translate complex technical requirements from engineering and data science teams into clear, actionable creative briefs for designers and copywriters.
• Adaptability:
  Comfort and effectiveness in navigating a fast‑paced, evolving environment where priorities can shift rapidly in response to strategic pursuits or external factors.
• Strategic Mindset:
  The capacity to look beyond individual tasks, understanding how creative operations directly contribute to macro corporate goals, including customer retention, market differentiation, and long‑term growth objectives.