Director Operations, CEO Action

Location:

Alexandria, VA

Compensation: $135,000 to $160,000 per year

Company: SHRM

Industry: Human Resource Management

The Director, CEO Action Operations plays a pivotal role in leading the strategic and operational functions of our business‑led initiative, focusing on enhancing organizational effectiveness and advancing inclusion, diversity, and culture transformation initiatives.

• Serve as a trusted advisor to senior leaders, providing consultative insights and fostering alignment on organizational strategies.
• Monitor KPIs, manage operational budgets, and ensure alignment with business objectives.
• Collaborate with senior leadership and internal teams to identify needs and address challenges related to inclusion, diversity, and culture transformation.
• Lead the operational management of CEO Action, including planning, execution, and optimization of programs and initiatives; mentor and coach direct reports.
• Develop and implement operational strategies that align with the goals of CEO Action, ensuring efficiency and effectiveness across all activities.
• Translate research findings and program data into clear, executive‑ready insights and actionable recommendations.
• Communicate the value and impact of initiatives to executive stakeholders and organizational members; facilitate interactive discussions and workshops.
• Design and deliver impactful presentations to C‑suite executives, utilizing data‑driven insights to support recommendations and drive action.

• Experience: Minimum of 10 years in operational leadership, program management, or content delivery, with a focus on workplace issues or diversity and inclusion.
• Knowledge: Expertise in designing and delivering presentations based on data and insights for C‑suite audiences; strong knowledge of human capital topics, including inclusion, diversity, and workforce transformation.
• Skills: Exceptional consultative skills and ability to provide strategic advice to senior leaders; strong interpersonal skills with the ability to influence and engage stakeholders at all levels.
• Education: Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field; advanced degree or certification in Diversity and Inclusion preferred.

SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran). Inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world.