Restaurant General Manager

Job Description

RESTAURANT GENERAL MANAGER - BIG BONUS POTENTIAL!

Seeking motivated and engaging team leader to join a 40+ year family-oriented franchise that values its team as we open a new restaurant.

Great Salary:
Up to $60K with additional $10-12K bonus potential annually.
Great Benefits: 100% employee coverage, PTO and vacation.

Great Growth Potential:
Multi-management opportunities available as early as 6 months.

• Ensures that all managers supervise the preparation and positioning of people, equipment, and products for each shift.
• Inspects the facilities and equipment for proper upkeep, maintenance, and communicates needs to Area Supervisor.
• Ensures compliance with all RTG procedures by maintaining holding times, service speed, raw and finished product quality, cleanliness and sanitation.
• Can perform all management functions, including opening, transition and closing shifts if necessary.
• Maintains highest personal hygiene and professional appearance at all times.
• Creates long-term goals and action plans for QSC. Ultimately responsible for the QSC level of restaurant supervised at all times.
• Responsible for all facilities management, store equipment, including calibrations, repairs, preventive maintenance, and energy conservation.
• Handles customer complaints with expertise. Teaches management staff to resolve customer complaints to customer’s satisfaction.
• Can perform and/or train Team Member functions when necessary.
• Maintains customer comfort levels (HVAC, music, crew noise, etc).
• Maintains an “A” health grade.
• Maintains an 85% QSC average.

• Creates long-term unit objectives for restaurant supervised plus, develops and implements action plans for sales building.
• Ensures execution of LSM activities and extensions of company promotion.
• Trains subordinate staff on LSM activities and promotions.
• Defines trade area, competitors, and traffic generators for restaurant.
• Responsible for unit implementation of new products and procedures.
• Ensures correct and accurate POP materials are displayed.
• Communicates sales building ideas with Marketing Department and management staff.
• Follows up on procedures that support market promotions.
• Communicates and trains subordinate management staff on all sales, building plans, activities, procedures and promotions.

• Projects annual sales and profit plan.
• Responsible for holding line items within budget.
• Checks monthly unit reports for accuracy by restaurant.
• Reconciles monthly P&L with accounting.
• Ensures all security procedures are followed.
• Controls labor, waste, and cash according to budget.
• Ensures entire management staff is trained and understands the profitability plan / budget. Develops / coordinates management team on P&L analysis.
• Conducts period Business Review meetings with management.

• Reconciles period P&L statements and completes monthly variance reports where necessary and develops action plan for improvement.
• Reviews all QSC Evaluations and develops action plan for improvement.
• Verifies that all bank deposits have been received by the bank in the correct amount and on a timely basis.
• Completes the managers’ schedule.
• Plans, schedules, and approves performance reviews for Management staff.
• Coordinates performance reviews for hourly staff.
• Ensures completion and posting of Team Member’s schedules, on time, utilizing Labor Scheduling process.
• Ensures all hourly personnel files are up to date.
• Ensures all store reports for restaurant is completed timely and accurately.
• Responsible for safe contents for restaurants.
• Understands all MIC paperwork necessary to run shifts. Audits other management staff to ensure compliance to MIC duties.
• Ensures management staff processes invoices.
• Maintains store safety checklists for restaurant. Ensures safety procedures are complied with.
• Audits cash sheets, drawer counts and deposits for restaurants.
• Completes all required logs.
• Audits completion of Daily, End of Week, End of Period, inventories and paperwork.

• Responsible for the overall management staff and Team Member development plans and/or programs. Sets goals for development and training. Recruits, interviews, hires, and trains crew personnel.
• Ensures…