Programs Lead — Central Region

Program Manager, Housing Services (Central Region)

Competition # : 48773

Department: Growth and Development

Location: HALIFAX

Type of Employment: Permanent

Union Status: Exclusion – Non Union – NSPG

Closing Date: 22-Jul-26 (Applications are accepted until 11:59 PM Atlantic Time)

The Department of Growth and Development promotes safe and secure communities by working with partners across the province to build safe, affordable, and suitable homes for Nova Scotians with low and moderate incomes. The Department also manages federal infrastructure programs to facilitate the delivery of eligible cost‑shared projects throughout Nova Scotia.

Housing matters to every community. Our work supports people, families, non‑profit and cooperative housing providers, municipalities, and community partners as they respond to housing needs across the province. We deliver programs, provide funding and lending supports, strengthen partnerships, and help advance practical housing solutions for Nova Scotians.

Housing Services is hiring two permanent Program Managers: one with responsibility for the Eastern Region and one with responsibility for the Central Region.

These roles are part of a changing service environment. Housing Services has moved from a primarily region‑based program delivery model to a Provincial Delivery Model, and the work to strengthen, stabilise, and improve that model is ongoing. The Program Managers will play an important role in supporting provincial alignment, consistent service delivery, operational improvement, and staff engagement through this transition.

As Program Manager, you will lead a team, support consistent program delivery, and help staff and partners navigate change. You will bring structure, sound judgment, and a strong client‑service lens to complex housing programs, financial decisions, policy interpretation, and operational priorities.

Reporting to the director, Housing Services, you will help ensure programs are delivered fairly, consistently, and in keeping with legislation, policy, procedures, sound lending practices, and a strong client‑service lens.

This is a role for a leader who can support people through change, make thoughtful decisions under pressure, and build trust across teams, regions, and partners.

Oversee housing program delivery within a provincial service model, with accountability for assigned regional operations. This includes grants, loans, mortgages, home‑repair and adaptation programs, waitlist management, prioritisation, and decision‑making. The role ensures programs are delivered fairly, consistently, and in keeping with legislation, policy, procedures, sound lending practices, and a strong client‑service lens.

Lead, coach, and support a team responsible for housing program delivery. This includes setting priorities, managing workloads, supporting performance, mentoring staff, resolving issues, and helping sustain a healthy, inclusive, and accountable workplace. The role also supports staff through ongoing changes to the Provincial Delivery Model by helping teams adapt to new processes, expectations, and ways of working.

Provide oversight for budgets, revenues, expenditures, procurement, forecasting, financial controls, mortgages, loans, and operating agreements with non‑profit and cooperative housing providers. This includes agreement compliance, subsidy calculations, financial statement review, project solvency, renewals, collections, subsidy and income reviews, and related risks.

Provide advice on housing programs, policies, procedures, client experience, and service delivery improvements. The role interprets legislation, policy, and program requirements, identifies service gaps and operational risks, and contributes to modernisation in areas such as home‑repair and adaptation, community housing capacity building, home ownership, and other related programs.

Work across teams, regions, departments, and external partners to…