HVAC Service Manager

Who We Are

You’re a proven leader in the trade, and you want to join a team that values your expertise, empowers your leadership, and gives you the autonomy to build a winning department.

• Competitive Compensation:
  Competitive base salary plus performance bonuses/incentives.
• Health Coverage:
  Medical, Vision, and Dental Insurance with SoGood paying $250 monthly towards medical.
• Work-Life Balance:
  Unlimited Paid Leave.
• Retirement: 401(k) retirement plan.
• Leadership Development:
  Paid executive and operational training through Nexstar Network.
• Company Tech:
  Company-supplied phone, and iPad/laptop.

You will lead, mentor, and scale our HVAC service department to deliver exceptional service, hit operational targets, and build a high-performing team of elite service technicians.

• Lead, coach, and develop service technicians through regular ride-alongs, technical training, and soft-skill development.
• Oversee daily service operations in coordination with dispatch to maximize field efficiency and customer satisfaction.
• Track and manage key departmental metrics (KPIs), including revenue goals, average ticket size, conversion rates, and customer review scores.
• Handle escalated customer concerns with professionalism, ensuring high client retention and five-star satisfaction.
• Conduct weekly team meetings, technical review sessions, and safety briefings.
• Ensure all truck inventory, equipment, tools, and departmental paperwork meet company standards.
• Recruit, interview, and onboard top-tier HVAC talent to support company growth.

If you want to be part of something bigger than just a job - make this career move and lead a team where your impact drives the entire company's success.

There is room to grow for the right candidate. This is a career, not a job!