Director, Program Management

ADP is hiring a Director, Program Management.

• Do you have Program Management experience, including leading large, highly complex, cross-functional programs, driving change, and propelling teams to success?
• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Well, this may be the role for you.

As Director, Program Management, you will be responsible for managing a program/portfolio of projects and a project team within our Global Finance/Quote-to-Cash organization, including planning and controlling the activities of complex business projects spanning multiple BUs and functions, while ensuring that project deliverables are provided on time, within budget, and achieve all objectives set out in project charters.

In this role, you will be responsible for building and maintaining productive working relationships between all stakeholders – Finance/Quote-to-Cash functions, Business Units, and other functions outside of Finance, and at all levels – project team, leadership, and executive. You will be a strong communicator and change leader and effectively develop your team to drive change.

As part of the QTC Transformation leadership team, you will contribute to the setting of transformation priorities and the building out of a transformation roadmap, which is focused on driving value for ADP. You will also ensure accurate reporting on the progress or issues/risks associated with your program, as well as efforts to mitigate them. As a result, you will be responsible for monitoring the performance of your team and ensuring they are developed to meet future needs and their own career aspirations.

We strive for all actions to be informed by our Values-Driven Leadership Model, including Executing Every Day, Building Trust & Belonging, Growing Our People, Acting Decisively, Championing Change, and Fostering Collaboration.

Learn more about ADP at

• Drives Program Management disciplines in the following areas:
  Scope Management, Schedule Management, Cost Management, Issue Management, Risk Management, Quality Management, and Communication/Change Management.
• Ensures the documentation and sign-off of project charters laying out: the problem statements/opportunities, objectives, dependencies, resource needs, KPIs, and high-level milestones of projects
• Ensures the effective planning and execution of projects through the development of Work Breakdown Structures, and the documentation/sign-off of business/functional/analytic requirements, technical design, and test plans, and the monitoring of issues/risks and their mitigation through a Risk Register, as well as ad hoc activities through a Rolling Action Item Log
• You will ensure we establish, manage, and publish comprehensive reporting on the progress of our projects through our portfolio/project and transformation management applications
• You will ensure you effectively structure your program and projects, and ensure effective resourcing – be that your own team or project teams, including liaising with other functions and third parties as necessary
• The Program Manager is ultimately responsible for ensuring we obtain approvals on program or project scope changes, escalating critical path issues, and resolving team resource conflicts
• You ensure active engagement and direct the project team; set goals, objectives, and priorities; assign and review project tasks and performance on a regular basis, benchmark against key milestones and key performance indicators (KPIs)
• Lead the assessment of quarterly performance pulses, input to others, and lead your team’s annual focal point review
• You establish comprehensive cross-functional written and verbal communications…