Quality Assurance Analyst

Description

Leidos is seeking a Quality Assurance Analyst to support large‑scale migration and operations on a large, high‑profile DOD contract in Fort Belvoir, VA. The I3TS program provides enterprise‑wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations.

The QEC Representative will focus primarily on supporting the DTRA Program. The QEC Representative will ensure all performance standards, measures, service level agreements (SLAs), Acceptable Quality Levels (AQLs), and contract deliverables are in conformance with the contract and performance work statement (PWS), the Quality Assurance Surveillance Plan (QASP), Leidos’ Engineering Edge Next Gen (EENG) standard methodologies, industry standards and best practices, and the Quality Management Plan (QMP).

The QEC Representative will provide quality governance across program deliverables, service performance metrics, and improvement initiatives to ensure consistent adherence to contractual requirements, organizational standards, and customer expectations. This role will provide oversight of deliverable quality across the program, ensuring contract deliverables meet required standards prior to submission and implementing quality review practices that improve acceptance rates and reduce rework.

As opportunities to improve process and performance are identified, the QEC Representative will guide the improvement to ensure effective implementation is achieved, including facilitating process improvement events and root cause analysis efforts to strengthen service delivery and program outcomes.

The position is expected to be at Fort Belvoir embedded with the customer.

Clearance:
Currently possess a DoD Top Secret Security Clearance (Must be a U.S. Citizen).

• Quality Management
  :
  Support the Quality Manager in the execution of plans and activities that execute and measure the requirements according to Leidos policies and standards. Support and lead the Quality Management Meeting for the contract in accordance with contract requirements and customer needs. Report status of program activities and data to Program and Leidos Leadership as required. Support other Quality actions and responsibilities across the program as required.
  
  Support program Staff Meetings and reporting requirements. Collaborate with various IT service teams to resolve problems and prevent future occurrences. Support monitoring program service performance against contractual service level agreements and Acceptable Quality Levels to ensure service delivery standards are consistently achieved. Prepare and review customer‑facing deliverables, reports, performance summaries, and quality documentation to support program leadership and government stakeholders.

• Performance and Control
  :
  Measure program performance against contractual requirements. Review CDRLs, deliverables, IT Service processes, and support the full deliverable lifecycle for compliance with requirements to ensure quality standards are upheld and record results of reviews for tracking and analysis. Provide structured deliverable quality oversight to ensure all contract deliverables meet required quality standards, formatting requirements, and contractual expectations prior to submission to the customer.
  
  Take initiative to implement checks and balances that drive greater acceptance and minimize defects and rework. Monitor internal Key Performance Indicators (KPIs) to identify trends in adherence to the Quality Management System. Analyze SLA, AQL, and KPI performance data to identify service performance trends, risks, and opportunities for improvement. Support quality governance activities by ensuring performance metrics, deliverable reviews, and quality data are consistently monitored, reported, and aligned with contractual performance expectations.
  
  Conduct and support data management activities.

• Internal Audits
  :
  Assist in the creation of the Internal Audit Schedule to drive compliance…