Front desk clerk, hotel

Job Details

• Salary 16.50 to 16.80 hourly (To be negotiated) / 30 to 40 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Source Job Bank #3520140

• Secondary (high) school graduation certificate

Experience an asset

Work must be completed at the physical location. There is no option to work remotely.

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Provide customer service

• Fast-paced environment
• Work under pressure

• Client focus
• Flexibility
• Organized
• Reliability
• Team player

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Participates in a government or community program or initiative that supports persons with disabilities
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

• Participates in a government or community program or initiative that supports youth employment
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

• Participates in a government or community program or initiative that supports mature workers
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers

• Participates in a government or community program or initiative that supports members of visible minorities
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit