Construction Assistant

Habitat for Humanity brings people together to build homes, communities and hope.

Successful Habitat team members share the following characteristics:

• Humility – We are part of something bigger than ourselves.
• Courage – We do what’s right, even when it is difficult or unpopular.
• Accountability – We take personal responsibility for Habitat’s mission.

Habitat offers generous paid time off, free life insurance, partially‑paid health benefits and an annual bonus for employees who successfully complete probationary periods. Habitat has a strong board of directors, a dedicated and experienced staff, a large volunteer base, plus committed house sponsors, donors and homeowners.

All applicants must submit to a drug test, criminal background and reference check as part of the pre‑employment process at Habitat for Humanity Peninsula & Greater Williamsburg.

Habitat for Humanity Peninsula & Greater Williamsburg does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

JOB TYPE: Full‑time PAY: From $15.00 per hour

REPORTS TO: ReStore Assistant Manager & ReStore Manager

POSITION

PURPOSE:

The Retail Associate position is responsible for processing, organizing and arranging donations on the sales floor. This position is to follow the donation processing procedures in a timely and professional manner, while adhering to safety standards at all times, in accordance with the Habitat for Humanity mission and with guidance from the ReStore Floor Supervisor.

PRIMARY

DUTIES & RESPONSIBILITIES:

• Act as an ambassador to the ReStore while interacting with customers, donors and volunteers
• Provide excellent customer service to staff, customers, donors and volunteers
• Complete daily unloading of ReStore trucks and end‑of‑day truck process
• Help with acceptance, processing, organizing and arrangement of donations from drop off to the sales floor
• Provide donors with a donation receipt
• Regularly appraise and price merchandise
• Maintain a clean and safe processing work area and loading area
• Assist with cashiering when needed
• Assist guests with their purchases to vehicles as needed.
• Assist sales floor volunteers with arranging inventory on sales floor
• Answer phones and provide proper information to customers and donors
• All other duties assigned

REQUIREMENTS &

EXPERIENCE:

• Must be a highly motivated and detail‑oriented individual, accustomed to being a self‑starter.
• Demonstrated success working in a team environment, especially volunteers.
• Strong interpersonal skills and ability to work with all kinds of individuals and remain consistent in keeping a professional demeanor.
• Must interact well with fellow staff, volunteers, donors and customers.
• Must be able to work independently and maintain a flexible schedule.
• Experience with nonprofit organizations preferred.

PHYSICAL REQUIREMENTS:

• Ability to bend, squat and lift repetitively.
• Ability to move and lift 50 lbs unassisted.
• Ability to move and lift up to 100 lbs with assistance.
• Ability to work outdoors in all climates.

JOB TYPE: Full‑time PAY: $18‑$25 per hour

REPORTS TO: Logistics Manager with guidance from ReStore Directors

POSITION

PURPOSE:

The Call Center Scheduler supports the Logistics Department with helping to increase merchandise inventory which will be sold at all three Habitat ReStore locations by ensuring donor calls are answered and pickups are scheduled in a timely manner.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Provide superior customer service while answering and returning phone calls or emails to schedule donation pickups
• Ensure call center maintains an 80% or higher call answer average
• Maintain high attention to detail while entering donation data for scheduling
• Communicate regularly with donors to schedule, update and confirm pickups
• Screen donation for quality and value while on the phone or over email
• Organize time‑sensitive routes efficiently
• Work proactively to improve donor relations
• All other…