Trainee: Inside Sales & Estimation Path

Position: 12‑Month Trainee: Inside Sales & Estimation Path
Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at  purpose of the Trainee position is to prepare individuals over a 12-month period for an Inside Sales or Estimator role, and longer-term, potentially Branch Manager, Outside Sales, or Corporate role, as their knowledge, experience, and performance allows.

The Trainee will be cross-trained in core business functions to include, but not limited to, warehouse operations, product delivery, sales, and customer relationships/service. Trainees will also be exposed to branch level accounting, inventory management, human resources, safety/compliance, and customer invoicing.

Essential Duties & Responsibilities Answer multi-line telephone system

Assist customers

Generate frequent progress reports on training status

Pull orders with 100% accuracy and package safely to load on trucks

Maintain a clean and organized warehouse and yard

Use various moving equipment to handle large materials

Ensure forklifts are kept in good and safe working condition

Schedule UPS Shipments Make customer deliveries (non-CDL) as needed

Work with walk-in customers regarding questions on orders, quotes and/or job specifications

Assist with take offs, enter bids and process submittals

Receive and check accuracy of inventory received from vendors

Stock and restock inventory/materials

Purchase material that is needed outside of regular inventory purchases

Order regular stock inventory

Generate new and repeat sales by providing product and technical information to customers

Accurately process customer transactions such as orders, quotes or returns

Work closely with vendors to make sure product shipment /delivery dates are adhered to and communicate appropriately to the customer of any changes

Responsible for timely and accurate data entry of sales orders and/or purchase orders into the Mincron system

Load and unload trucks

Proactively recommend products to customers

Contact customer following sales to ensure ongoing customer satisfaction and resolve any complaints

Assist with physical inventory counts

Attend continuing education classes and University of Fortiline sessions as assigned

Perform other related duties as assigned

Experience/Skills/Abilities Must be willing to relocate upon conclusion of the Trainee program

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Present a professional image at all times to customers and vendors

Develop strong working relationship with customers

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or employees of Fortiline Waterworks Basic to intermediate math skills – Ability to add, subtract, multiply and divide in units of measure, using whole numbers, common fractions and decimals

Ability to apply common sense understanding to carry out instructions. Ability to deal with problems involving several concrete variables in standardized situations

Proficient in Mincron and MS Office (Word, Excel, Outlook)
Safe operation of a forklift

Work Environment & Physical Demands Typical office and warehouse (inside/outside) environment – moderate noise level

Some travel is required as this position could potentially support other branch locations

Regularly requires frequent standing, walking, sitting, use of hands, reaching

Requires some stooping, kneeling, crouching, or crawling.

Occasional lifting and/or moving up to 50 pounds

Education & Knowledge High school diploma or equivalent

College degree preferred but not required

Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:

Attendance – Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.

Physical Capacities – Lift up to 25…